[Resolved]  Mts — MBlaze Device got broken, don't buy MTS devices

Address:Ajmer, Rajasthan

Hi, I purchased an MBlaze device worth Rs 2500. Within 4 months device became dead. The warranty period is one year so I called customer care and they told me to go to Bikaner(500kms from my city). I was not satisfied with the response so they told me to go nearby shop and submit the dongle. It took me 20 days to receive the replacement dongle. Still the replaced dongle is not working and they are saying some EsN number mismatch. Customer care is asking for one more replacement(means 20 days more without internet) That is absurd, I didn't buy mblaze to be without internet and keep visiting to service center. My life will be much easier if I buy a new reliance dongle and go to consumer court for pathetic services by MTS. Go for reliance or Tata indicom. Do not by MBlaze. My particulars: Contact [protected] MTS number:[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information