Mts — Misbehaviour of Marketing Person

Address:Kolkata, West Bengal

I am a user of MTS data card. I received a call from an MTS marketing representation towards MTS data card and its services. Although I am an existing user I had shown interest for some attractive plan if any, towards further addition of a new connection apart from existing one. The sales representative called me up on 20/04/2015 from a mobile no [protected] naming Sarmistha. In abscence of thorough knowledge about the different plan & offer she, handed over the phone to another representative. Actively I started the conversation for some new & attractive plan, which the sales representative failed to explain the same and ended saying " For High end Food" you want to pay "Low", and disconnected the line. This behaviour was shocking and untolerable, as to how a sales representative himself calling for selling the product does not convenience the buyer and insults with their own words and manner. The experience was really disappointed.
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information