[Resolved]  Mts — MTS Blaze 5.0 Handset not working properly

Address:

Ghaziabad, Uttar Pradesh

Dear (Appellate officer-MTS), Reminder-15 This is my 15th reminder to you in last 2&1/2 months. This clearly means that you people are killing the time again & again and applying delay tactics. You are promising repeatedly but doing nothing. Whenever I send complaint to you, you just send an email, one of your person (MTS people, your ASC or your manufacturing people) give a call and asks me - Is any action taken or not? This shows you people are not having any coordination and you are not doing anything. Then you people slept and wait for my another mail. Please refer to my earlier mails that I had already visited your authorize service centre(ASC) several times but they are unable to solve the problems in this handset also which is having same problems as in old handset- 1. First is that handset won’t read old messages stored on GSM SIM. Although it is showing the messages of CDMA SIM. 2. Second problem is that it won’t play any sound for calendar notifications. 3. One more major problem has started in handset, now it takes 5-6 hours in charging 60% of Battery. It is not my duty to take rounds to your Area Service Centre and Dealer again & again. Please solve my problem in next 15 days or I have to take action in consumer court and SSTL will be solely responsible for that. Thanks, Sanjeev Gupta [protected].