[Resolved]  Mts — MTS cheated us ......!!!

Address:

South West Delhi, Delhi

I recharged my MTS data card on 23/10/14. of Rs. 299. of 1 GB. In this data card the remaining balance got transferred to the new one if recharged . But when i recharged it the old balance did not got transferred to new one. The old Balance was 3663.39 MB and when i recharged it of 1 GB the new balance was supposed to be 4687.39 MB which was not so . The old balance did not got transferred to the new one and it was showing 1 GB as the remaining balance. Every time before this i Recharged it the old balance got transferred. The Customer care also were also not cooperrative. They disconnected the phone every now and then. They did not resolve the issue instead they were arguing with us. They were rude in their behaviour . I used the same internet to recharge it . really want my old balance back