[Resolved] Mts — MTS Cheated with adding Roaming Charges in my bill.
P
praveen4un
from Tiruvalla, Kerala
Address:
Ahmedabad, Gujarat
I am billed with huge amount, the agencies which supplied me the M blaze dint told me the Roaming charges applicable, they said that the scheme is applicable to all networks entire India. So i am not going to pay the excess amount and I am stopping to use the MTS blaze. I will pay only the applicable charges which I was used to pay before.
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Aug 14, 2020
Complaint marked as Resolved
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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MTS / Sistema Shyam TeleServices [SSTL] Customer Care
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Dear Customer,
We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
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We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
Thanks for showing interest in MTS.
Thank You.
MTS India