Mts — MTS Data card # [protected] refund because of speed issue

Address:Bangalore, Karnataka

I had purchased MTS dongle with mdn no [protected] last week. MTS had put up posters in my area that 9.5mbps speed. And while purchasing the dealer had told me that speed will be min 3mbps in my area but when I got connection and started to use I was getting some 200-250kbps speed. I complained regarding the same and technical team of MTS told in my area max 500kbps is the speed. So I requested for cancellation and refund of amount for dongle. Initially they told me they will refund the amount for data card since it is speed issue. Later they are telling they have no provision to refund.
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