[Resolved]  Mts — Mts postpaid mobile

Address:Chennai, Tamil Nadu

I would like to inform you that I want to register a complaint against MTS mobile company and my mobile no is [protected] in the name of aravindamohan .
I have requested to change my plane to INR 666Rs monthly plane to INR 499 RS monthly plane written doc and submit at T-nager office on august 29th 2013. Reg the same I contact customer care several time . I send mail to Appellate.[protected]@mtsindia.in, [protected]@mtsindia.in February 1st 2014 it self . and I get the call from customer care on 6th February 2014 they say it is change as per my request . BUT STILL NOW I NOT GET ANY CHANGED on my plane . all most 8 month I am wasting more than 1592rs and my mental tension .

I am using this for my business purpose I can’t able to change the portability also I strangely regimented please don’t buy MTS number any more .

Thanking You
Yours Faithfully
Aravindamohan
[protected]
PS :i write the same in

http://www.consumercourtforum.in/india/mts-postpaid-mobile-chennai/
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Aug 14, 2020
Complaint marked as Resolved 
Apr 10, 2014
CM MTS's response
Hey Aravind, Ive checked into your account its a techinical issue, ive forwarded you will be contacted, sorry for the inconvience raj
Complaint comments 

Comments

Hello Aravind,


I have checked into your account
we do apologize for the situation cased,
i've tryed to change your plan to the requested plan and it has proccessed,
and ive tryed it by logging in as you, but obviously its not changed though
its a technical probelm, i have forwarded it
please email us on [protected]@mts.com


Regards,
raj

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