I have lost my MTS number [protected] and then asked for closing same number and then had chat with MTS customer care number and told me pay last bill and he adviced me to send the mail to MTS customer care for closing this [protected] and at same time I called MTS rep for buying dongle and I paid money for new connection and I got this current [protected] curenlty using and paying regular bills for it but still I am getting bill for old number [protected] even after I have allready paid last bill of Rs 419/ sent to me . MTS is solving any isse related with it and providing the worst service with me . How do solve issue and how can trust now MTS . I want to close my current dongle [protected] but I do not have trust is there any way to get relieved form MTS
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
1 Comment
Share
Related MTS / Sistema Shyam TeleServices [SSTL] reviews
i have similar issue that kept billing and made me pay by continuously calling parents. even thought the device was damaged and they had provided new device under new contract.
Still they kept billing for the old device, , and never reply through email
Still even after 8 months of following up they dont reply by email saying yr connection was permnanently closed.
The dealer told me that they only discconeect temporarlity even after u ask them to permanently close the connection
so even after discontinuing both the connection in Feb and MARCH sand some 30 reminders they have not confirmed permanent disconnection. Just standard copy paste replies
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Still they kept billing for the old device, , and never reply through email
Still even after 8 months of following up they dont reply by email saying yr connection was permnanently closed.
The dealer told me that they only discconeect temporarlity even after u ask them to permanently close the connection
so even after discontinuing both the connection in Feb and MARCH sand some 30 reminders they have not confirmed permanent disconnection. Just standard copy paste replies