Mts — Network Issue

Address:Surat, Gujarat
Website:www.mtsindia.in

Hello sir, my name is Sumit Champaneri and I am an mts customer. My mts number is [protected]. From the past 3 months I am having the network speed issues and their engineers have still not solved this problem and they always give us this kind of messages after we have complained "Your complaint no. SEP/9803 regarding the SPEED ISSUE BELOW 384 KBPS has been closed.For any furthur assistance kindly contact MTS customer care 199(toll free) " and not even a single source of resolution have been done by them from the party 3 months even their engineers have also came to check the network related issues but still the problem remains the same. Though we are paying them at most 1200₹/month. So Please take a serious action towards them. Thanks and regards
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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This is the latest complaint done by me on day before yesterday. And the complain no is SEP/9803. This is yet not resolved by them and they are just giving a single answer that I will get only 400-500 kbps speed on the rate of ₹1200/month. Is this the resolution??

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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
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    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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