[Resolved] Mts — No Response - Complaint Raised for Slow Internet Speed
S
shaikulakbar
from Chennai, Tamil Nadu
Address:
Chennai, Tamil Nadu
I bought MTS WiFi Data Card few weeks back. Last week i raised a complaint saying that my Internet is slow and the service people took the complaint and said to me that it will be attended the next day. But it has been a week since I raised a complaint and no one turned up. I called them couple of days and asked again, they have a Sorry written all over the conversation and said to me that it will be take care by next day morning at 10 AM. This is such a pathetic service given by MTS and i would suggest do not go with MTS if you want good Internet experience. Attached the proof of the same.
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Aug 7, 2021
Complaint marked as Resolved
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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MTS / Sistema Shyam TeleServices [SSTL] Customer Care
Verified Support
Dear Customer,
We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
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We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
Thanks for showing interest in MTS.
Thank You.
MTS India