Mts — No Speed

Address:

New Delhi, Delhi

This is my 5th complaint. First with online medium. I am located in Chhatarpur Extension near Nanda Hospital ; Pin Code : 110074. I purchased M-blaze in april 2014 after seeing your 40 gbs 9mbps plan for Rs. 999. But from the day I purchased it I am not getting speed above 100 kbps. I never ever got anywhere near your false advertisements. I got an engineer visit once but with no solutions except few confirmation mails from MTS saying the problem of speed has been resolved. I always got the same response from the customer care that I have to wait for 3-4 weeks for solution of speed. I called your customer care every month with never getting any solution. My last complaint number which they fortunately agreed to register is : Jan/16299 which also never got resolved except a mail and msg on my alternate mobile number that the problem has been resolved. I am really doubting my patience now. I have all the mails in my inbox. I have screen prints of the speed test showing poor speed speed with my mdn number on it. I request you again (may be finally) to provide any satisfactory solution and not just a mail.