Mts — Non activation of data card

Dear sir /ma'am At the onset I must tell you how appauled I am by the unprofessional behavior of your executives. It shames to even mention how hurt I am by the lacasadical attitude topped with bags full of arrogance. The case is as follows. 1.Documents submitted at mts store with the name of shree sai communications, vaishali nagar on 24 April at 1000hrs for migration to post paid on promises by the executives that the card will be activated by day end. 2.physical verification done on 24 th April itself at 1800 by your executive wit promises that card activation will happen in two hours. 3.the problems started thereafter... I waited for the night nothing happened. Next day once I go the said store they again promise the activation will be done in two hours. I waited for the day nothing happened.by evening I got worried and called the customer care but they won't entertain my problem but instead kept saying you have to wait we can't help you. They won't even register s customer complaint. That was atrocious. 4.next morning on 26 April once again I call the customer care they do my telephone verification and say the connection will be active in 20 mins. I received several confirmation messages. But to my shock nothing happened in next three hours. I called back again I was not entertained and given a cold response to wait. Finally after six further calls tht day they told me your physical verification is not listed in our system. This was the indeed the worst joke I ever heard because as I told before this by done the executive on 24 April itself. So I finally called up the person who did the physical verification and asked as why is this happening, and in his blunt reply he said he had done his work and submitted a positive result on 24 th itself. 5. After having add I open to him I add I one the customer care and they finally took a complaint we I think number apr/16164 and promised a revert within 16 hours, which also offcourse never came. 6.after having an ordeal for more than 72 hours wen I go the store again this morning and ask as why this kind of problem happened shud I register another complain, I was pushed with cold indifference saying do whatever you want we are not bothered. 7.i called up customer care again and asked them to take a complaint but even they refused. 8.how shud I react now.? 9.can you kindly help. My mts data card number is [protected]. 10.This is a clear case of lying, false promise, mental harassment and unprofessional approach.
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