Mts — Recived Bill Without Usage

Address:	Faridabad, Haryana
Website:	www.mtsindia.in/

I am using MTS Data card from Past Year and i am also facing the problem of Speed. I purchased Pospaid MTS Wifi Data card with speed of 9.8 MBPS as company said with a plan of Rs.999. But I didn't received even 2 mbps. As per the rule downloading speed is 1/8 of total speed, which means i have to get 1.3 MBPS downloading speed. but they are not providing the proper speed as they promised. I received 70-150 kbps downloading. I complaint this issue many times but they didn't do anything. Finally i planned to try a another internet provider. I done all payments of my pospaid data card and tell them that keep my data card in safe custody. After keep it in safe custody i was unable to use that data card and no bill will generated as they said. I had paid for safe custody also. after that i switch to Iriis net and i love the speed they provide and i finally planned for permanent deactivate my MTS. So i Called MTS and tell them to Permanent deactivate my Data card then they said "you have to send activation request first, with in 24 hrs your MTS Data Card will Activated they you can request for permanent deactivation". I do the same as they said, I sent activation request and after 24 hrs I sent deactivation request. They took 10 days in deactivating my MTS Data Card and send me the bill for those days. I had not used that Data Card From Last 2.5 Months still they send me the bill. I called them regarding this issue then they said your MTS Data Card was activated for 10 days for the completion of Permanent deactivate Process, so you have to pay this.. This is totally Non sense. Please help me regarding this issue..