Mts — refunding wifi dongle

Aditi Dora

from Mumbai, Maharashtra

Address:

Surat, Gujarat

A few months back I bought a MTS wifi dongle from a service provider in surat. After a month, the connection was cut off, the reason being cited as incomplete documents. I resubmitted my documents but nothing happened. The staff at the service center then refused saying nothing could be done and that I should contact my service provider. He was unable to resolve the issue and I now want to return the dongle and get refund.

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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Comments

naidu88k

Hello,

I am using MTS, while any problem in signal, they will refund. try it dude they will the refund full amount..

nponnen

from Bengaluru, Karnataka

I dont think so that thy will refund ... I am also having the same issue and made more than 10 complaints. And in signal issue they will lie that customer getting enough signal.

MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Verified Support

Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India