[Resolved] Mts — REG:- NO SPEED

faraz lee

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

Dear Sir / Madam, Greetings, i bought MBLAZE wifi data card on 06-12-14, it got activated on 09-12-14, but still i cant use my data card, when i approached MTS customer service they said my data card has to be upgraded and they got and returned it back on 11-11-14, when buying data card they promised me i will get speed upto 9MBPS, i cant even get 300KBPS speed, kindly refund my money and deactivate my Mblaze . DETAILS :- Name :- Mohamed sarfraz m h/p :- +[protected] MBLAZE data card no :- [protected] code :- H plan :- 40GB plan amount :- 999

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Aug 14, 2020

Complaint marked as Resolved

MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Verified Support

Dear Customer,

With reference to your query dated 17/Dec/14 about MTS number [protected] regarding account status related, we would like to inform you that we have gone through your account and found that you are able to use the data card, as there is usage in your account.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India