MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

My MTS data card (No. [protected]) connection is deactivated, and the reason is not clear to me.
And also they are not ready to refund my recent recharge amount (Rs. 375). I could use only around Rs. 25 from the recent recharge because they have disconnected my connection just one day after my recharge.

They are not ready to refund my recharge amount which I couldn't use (around Rs. 350).
I raised a request...

Dear sir/mam,
I am ur customer bagyanath MY Account num is[protected] Mobile num is [protected] i already give the cancellation letter on 26.7.2012 but my num incoming and out going bared from 26.7.2012 midnight but till now not receive the cancellation and my agreement foreclose letter pls arrange me, ASAP and also kindly change the num
FROM POST PAID TO PRE PAID


Note:
Already...

Dear sir
I am from Subhankar Biswas and I use mts no. [protected] from last 1 year
and now I want to chang my mob. Operator but company not provide upc code to me sir please solution my complaint

thanks
Subhankar Biswas
24 pgs (n)
west bengal...

I am planning to port my mobile no ([protected]) to other network. Every time I am sending message port [protected] to 1900, it is saying either message can't be send or in case it is sent than message cannot be delivered. Talking to customer care they are saying you wait for next 24 hrs then tell us & things going on same.
Same thing happened to us previously also. My brother staying in Delhi tried to port from mts to other...

I am using MTS M-Blaze ([protected]) since from last two years and i recharge this number with Rs. 999/= every month since from last two yeras.

I register a complaint in customer care on 28th July 2012 Complaint Number 48156525, regarding the speed issue. Since than no reply from MTS, Even I mark email complaint to Abhishek Das Gupta, Nodal Officer, MTS Delhi and Minoti Behara, Appellate Authority, MTS Delhi from my mail ID...

Last month I took MTS Mblaze as an internet connection option. Every week they were blocking my account saying it has passed the credit limit of 100rs (infact my postpaid connection was for unlimited usage). When I asked them that how much 100rs credit limit corresponds to in terms of GB or MB usage, reply was "Its decided by MTS". Only way a customer can know about the credit limit or how much percentage has been consumed is by...

Dear Sir,

My MTS phone was lost on 20.04.12. i made complaint on 21.04.12 at MOTI NAGAR POLICE STATION AND then i deposited all the required documents with SHRI SAI COMMUNICATIONS and i got a duplicate sim card(OMH[protected] M01). from the same through local distributor(MR RAHUL- [protected]).
I Contacted Mr VIKAS-T.M([protected]) and CHANNEL MANAGER([protected]) many times but still my sim card is not activated...

dear sir,
I use MTS within last 1 one month. I change my service provider form BSNL to MTS .mobile no. -[protected]. I make first recharge of rs. 109 & get rs 97 in main account balance and some minutes also. after 4-5 days when I check my account balance become minimum 0.39rs. I call customer care for complaint these unfair deduction of rs. 97 . they reject to file any kind of complaint for these deduction & also...

Sir,
I purchased mts mblaze postpaid data card from mts authorized gallery
platinum solution pvt. Ltd. At ambernath.
On 16th july with plan of 499 with 8gb day and 15 gb night usage
my mdn no -[protected].
On 26th july when I checked my online status of data card and came to know
that my unbilled amount is more than 1300 and when I contact with
mts gallery personally about this problem and they...

Dear Sir/Madam,

My MTS number [protected] i am using this number from last 1 year i recharge it with 191 rs tariff in January with following tariff condition

(i) Local call 1/2 paisa per sec.
(ii) STD call 1/2 paisa per sec ( Maximum 400 min per month after 1paisa/sec).
(iii) Validity Lifetime subject condition of minimum 900 rs recharge in 6 month.

Since i am fulfilling...

sir i bought a mts sim from my near mobile shop a week ago by paying 100 rupees . he told me that u will get 80 rupee talktime .but the sim was already activated and the shop keeper told me to compalain on mts coustemer care on 177 i did that. but the customer care is telling that the sim was bought by some body on 29 march.but actually i bought this sim a wek ago on my fathers id mahender kumar agarwal .my phone no which i bought is [protected]...

I have recharged for 2095 for 3 months plan of 5 GB per month, But now i am not able to get the speed of even 50kbps but the daily usage is showing around 200MB. When i contacted customer care instead of solving the problem they are simply talking about other details and now i am not able to browse the Internet....

For the past 5 days I’m following with MTS Customer care for Porting out facility and the customer care is providing with wrong timing. Today is the 5th day I tried sending the SMS to 1900 from my mobile no [protected], but getting delivery failure from my MTS mobile no.

MTS is not even registering a complaint against this issue...

hii all,
my name is neeraj iam from gurgaon
i purchased mts mblaze last month , i was happy with the services, but from last 1 week i am messing up with the Internet to work ,i contacted customer care which is pathetic even u opt for English the executive will speak in Hindi , hahahahahah :) , i informed her that just tell me my balance and he asked me to contact after some time his system is down in a very rood manner,i was...

Hi
I had purchased a MTS cdma connection - [protected], 5-6 month's back. Recently(7the July) I got a message saying my request for SIM change is registered and same will be processed. I ignored thee message, but noticed my Sim was blocked.

I immediately went to an MTS store and found someone carrying DEMO sim has blocked my number and I have to pay 50rs to get new sim.


I registered...

My MTS no is [protected].

I use a prepaid connection. My last recharge of Rs 999 /- gives me 10 GB usage @ 3.1 MBps and rest @ 114 kbps. I have used up my 10 GB usage, now I needed to recharge using my 1X connection the comedy is the speed of connection @ 1X is not enough to even open and sustain MTS homepage. I can neither access my hotmail account or yahoo. If I were lucky my firefox browser can display google results page.br...

Sir,

I am Ankit Saini using MTS Data Card (Card No. [protected]). I recharged my data card on dated 07/19/2012 with 999/- (unlimited plan) before time ( time of expiry was 22/07/2012) due to very slow internet speed, but even after recharge it I am not getting any speed ( send/ received speed= 0 Kbps).

I have complained two times in last 6 days but no solution and please also not that in last 4 months, I have...

MTS cheating & harrasing customers

well , this is true now they have come down to their kneels and started harrasing ppl for not paying their post paid datacards bills ,which is commpletely illegitimate ,
first of all ,my issue is i dont understand all of a sudden after 3 months they have started collecting their illegitimate payments making it a hefty bill by adding "n" number of penalties & fines...

sir,
i am a mts customer mob. no.- [protected] i am facing two type of bigger problem
(1) i do not received any sms showing balance, from the company after disconnecting the call.
(2) Company has been started unlimited music program for 2 or 3 months without my permission and i have not use this
program so far because i don't know about it....

Sir, I have done a online recharge for Rs.150/- through SBI- Tirupur branch, one line net banking. The amount was debited but the recharge was not done . The date of recharge is[protected]. Pls check it up. The cell phone no. is [protected]. I though the amount will be recredited to my bank account. But so far it was not credited back.
Pls look into it....