MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

i am a user of mts mblaze 3.1 mbps hi speed datacard. In the beginning of this month, i got a 999 recharge which gives me a so called unlimited usage plan ( actually 10 gb in high speed , and rest at 144 kbps), but since then i have been gettin very bad browsing speed , leave alone download speed.. files of size 700 kb take 10 MINUTES TO DOWNLOAD!! the max download speed i have experienced is 20 kbps. !!! i called up the customer care 10...

fraud mts,making irritation on billing details of mblaze prepaid....

I would like to address the issue which i have faced with MTS Mblaze USB internet service. When i had got the dongle for use of internet, i had been specifically told that there would be no charges for website viewing and checking of mails or chatting. I would only be charged on downloads, such as downloading files from the internet MP3, PDF's, etc. I had been told that MTS would charge 198Rs for 250MB of download and it would be valid...

Respected Sir,
I , Tinku Biswas use a MTS data card for internet. But recently, I am informed that another MTS data card no is [protected], is also registered by my name, my address, and my personal mobile no.I am not using this specified number and I do not know who is the actual user of this number and how he/she get my doccuments for this purpose. Regarding this issue I have contacted with MTS customer care executive and MTS nodal...

Hi,
It's been one and half month since i have bought an MTS Mblaze connection. Since day one i have experience very slow speed in the connection. After first 2 weeks of slow surfing, the speed came down to 0 kbps. I could use only 3 GB of the 30GB unlimited plan. The worst part is that inspite of numerous complaints, no MTS executive has bothered to fix this problem.

Not just that they do not address your problem...

I opted for MTS datacard MBLAZE 899 unlimited plan on 27/05/2011. From the start date i am not getting promised 3.1 Mbps. I got on average of 140 Kbps speed. On Tuesday(31/05/2011) i tried to connect the datacard. I got the error message as Server Not Responding. So i contacted the Customer Care, they informed me that my verfication was not completed, because of this they given only Rs.100/- as credit limit for one month, which i have used...

Hellow,
My name is Ruchi Jain.I had purchased an MTS DATA CARD which suppose to be give speed upto 3.1GB,But can you believe how much speed it's giving to me---5KBPS only
I made alot of complaints in CC but Ist they said their is an tower issue so that i am not getting proper bandwidth the problem will get resolve within 2 month but issue is still same after 6 month then they start saying that their is no issue from their...

Hello,
This is with regards my mts account number[protected] with mobile number - [protected].

The device is deactived since feb 2011 due to non-payment of the billed amount. I want to bring to your notice that I received my february and march 2010 bill only in the month of may 2011 (on 5th may 2011 to be precise). Since deactivation I am trying to constantly get in touch with someone at the mts customer care, but...

The website and the MTS representative in the MTS shop specify that users who need unlimited upload and download plans can purchase their Rs.999 recharge plan and get unlimited data access for 30 days but do not specify that there is a 12 GB download cap after which the internet speed is limited and reduced to 144 Kbps.

I have paid Rs. 2500 for the data card and the rechare all included and within one week all I get is 144...

I recharged to my MTS number for Internet card 999/- tilll now its not done but the amount is debited from account successfully..Transaction number Ref No. 75425311137150121802960 ACCELYST SOLUTION P LTD. pls tel me how can i get my money back...? Mobile:[protected]

Date 16/05/2011
ref no. 75425311137150121802960

ACCELYST SOLUTIONS-AVE
Rs. 1, 009.00(DR)...

i was an agent in the bussiness.....i enjoyed the concept of going out in the comunitty and getting people to back me for a contest to get a trip anywhere out of the country and a thousand $$$ to get something positive with....i soon found out that the company was full of lies and we were basicly ripping people off...we were told to do what ever it takes to get points but in reality we were getting money for someone other than our selves...its...

DEAR SIR,

MY NAME IS SALEEM, AND MY MOBILE NO. IS [protected]. I COME THRU MNP RELIANCE TO MTS YOUR NETWORK ON LAST 3 MONTH.
I AM FACING ONE HARD VERY MUST PROBLEM. I COMPLAINT MANY TIME ON YOUR CUSTOMER CARE SERVICE ON 155, BUT YOUR CUSTOMER CARE EXECUTIVE DIDN'T RESPONCED MY PROBLEM AND CUT THE PHONE
I AM GOING IN ROAMING AREA ON 15.5.2011 AND CALL ON 155 AT 09:00 P.M.INFORM BUT NO ANY RESPONCE REGARDING...

My name is Guruprasad, I brought a Mblaze data with a confirmation from the customer care of MTS that I will get a speed more than 500kbps(minimum guarantee speed of 500kbps) in Rs 999 plan. But I am unable to use in broadband mode. The maximum speed that I am getting is 40 to 100kbps in Hybrid and 1X mode, this is not fair. I want the resolution at the earliest or give my money back.MTS is the biggest cheating company.This is my 10th complaint.br...

Dear Sir., I Have MTS CDMA Mobile : [protected], in which i dont have any other service rather than incoming & outgoing phone, but every now & then they use to deduct money from my balance & when we call them & ask them to pay us back they use to say that we have listen songs on their Jukebox serivice, wherelse i dont have any other services from them. I hope that you will help in this case & stop all such things happening...

Sir,
I have a MTS Data card Model no.-AC2766. I was having a problem in watching MTS TV so as directed by customer care after several complaints i went to there service center in Lajpat Nagar. Firstly, The address Provided to me was wrong due to which i suffered harrasment , then as told by them i placed a demand for replacement of device, which when returned to me was not in proper condition and was not working. when i complained...

I bought one new mblaze data card last month,from a MTS sales guy who came to my
company.while buying ,he told me that i will be getting corporate plan for mblaze.[Rs 299
- 1 GB , Rs 499 - 3 GB].

after buying he took almost 8 days to activate the service on my data card.For a first
month,he gave me a recharge of Rs 299- 1 GB.
I used it for 1 month and now i want to recharge it.but when i went to...

I decided to file a complain to better business bureau. It says there that they need 6 complains to take action. I already filed mine so I encourage all of you who commented here to file your complain so they can investigate and put an end to this scam. The info below is from the better business bereau website.

MTSCirculation
Phone:[protected]
PO Box 82430, Phoenix , AZ 85071
http://www.mtscirc.combr...

I am customer of MTS of mobile no. [protected]. This is to inform you that this company had launched a life time power of rs 95/-. I had recharged it in this number last year for to be made life time validity i.e. 2018. But few days back a call of this company came in this number they told me that your validity expired so you have to recharge a power for validity. I had totally socked to know it and on that time I told them it’s not right...

Hello every one,

Never and ever buy a MTS mobile or sim card the service provider has no responisbality of the existing customers, when we try to contact customer care the say the problem is solved,but again the same problem,See iam not able to get any incomming calls from past 5months but i can make out going calls and can recharge,i am fed up of calling customer care, when ever i give complaint on this , they answer pls change...

*Sent:* Monday, April 25, 2011 8:37 PM
> > *To:* MTS APPELLATE MUMBAI; MTS CUSTOMER CARE MUMBAI
> > *Cc:* [protected]@rediffmail.com
> > *Subject:* Formal Complaint : MADHAV GUPTA
> >
> > *Dear Sir/Madam,*
> >
> > *My name is Madhav Gupta and i purchased a MTS blaze data card** (MDN
> > : [protected])** approximately a month and a...