MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I am using prepaid mts mblaze data card [protected] for past two years. Now i have 62 gb data balance in my account and validity will be over by 10 nov 2017. Usually while recharging with rs 149 the data balance will carryover for next 28 days. Recently only i came to know mts have been changed to rcom. I have been informed about it only on 3 nov 2017 by means of sms to registered mobile number. Because of the late information i am unable...

As i was using mts mblaze prepaid data card connection [protected], on 2 november i felt it stopped working, then i call customer care they said it will be fine by 24 hours. Next day i called again asked for complain but they talked rudely and on calling again their senior provide me the complain no : nov/5722. They said it will be resloved in 24 hours but nothing happen. I called on next day and they again said it will be resolved in 48 hrs...

I am using mts more than a years but sometimes i had a issue with mts network coverage but it recover soon. Unfortunately last 10 days network was bad and not yet recovered by mts team. And further i called customer care very poor service because call has not been connected and personally mailed this issue but still now i didn't receive a replay mail. Further i called head office regarding this issue but they infomed that in madurai there...

Dear Sir/Madam,

With deep regret i would like to inform you that from past one week I am not able to access internet through dongle as there are frequent disconnection.
I recharged my account for 2999( 100 +100 GB) on 31 OCT 2017. But soon after that i started seeing true colours of MTS as they are unbale to provide the data promised.
1) I am not able to communicate to any of the MTS customer care numbers.br...

महोदय,
मैं MTS का WIFI डोंगल उपभोक्ता हूं मेरा खाता नम्बर [protected] है | MTS कम्पनी द्वारा दिनांक 2/11/17 को मेरा नैट बन्द कर दिया जबकि मेरे पास बैलेंस लगभग 20 GB डाटा था | मेरे द्वारा जब MTS कस्टमर...

My mts data card number is [protected] in chennai circle. I don't have any internet connection from last few days. There is no response when i call companies customer care number. Even mts india website is not available. As per information presented on website, it is saying that sstl business has been acquired by rcom and customers can enjoy the network on rcom. Mts india outlet near my home is also closed now. There was no communication from...

Sir,
I have recharged my mts mblaze data card with rs. 399 on 31 oct 2017. By 1 nov 2017 it is out off service. When i tried to with contact customer care no response i received from their side. Mts now merge into rcom.
Please look into this matter and help me to provide service or my money return back.
My data card no. Is [protected]
Thank you...

Hi,
We call many times for close my mts mblaze connection. They still send a bill and do not close my connection. How we can close my connection now. I also mail them through feedback form. But still my issue not resolved. Can any one tell me how we can close this mblaze connection. Mts no: [protected].
I got message before 2-3 days now your number changed to rcom. But rcom customer care they not recognize this number is valid...

Hi, i was using mts mblaze connection number - [protected]. For speed issue i called many times to customer care. But i dint get enough speed after calls.. So kindly disconnect the service which i was using.. I was trying from past 3 days to customer care for raising the request, but it is not reachable. Also i paid 1120rs but my bill was 762rs. I also paid the advance for the next coming bills.. So all balance cleared till date. So disconnect...

My mts data card number is [protected] in chennai circle. I don't have any internet connection from last few days. There is no response when i call companies customer care number. Even mts india website is not available. As per information presented on website, it is saying that sstl business has been acquired by rcom and customers can enjoy the network on rcom. Mts india outlet near my home is also closed now. There was no communication from...

I did a recharge for Rs. 1599 and device was working for few days. Suddenly the light glowing stopped and no network connectivity. When the due date to renew, i did a recharge for Rs. 299, - so my Old balance won't be lost . Whereas when i took my device for servicing, they didn't even examined what is wrong in the device. Just asked the model and mentioned that they don't provide any support.
Very poor and worst service - customer...

Dear sir / madam

My mts data card no. Is [protected] & i paid my mts postpaid bill successfully through official website of www.mtsindia.in and these are payment info.

Customer id :[protected]
Mts number : [protected]
Transaction id : [protected]

But then i got a payment failed message through the website of www.mtsindia.in but in this case my bill amount was deducted on my account....

Hey,

My mts data card no. Is [protected] & i paid my mts postpaid bill successfully through official website of www.mtsindia.in and these are payment info.

Customer id :[protected]
Mts number : [protected]
Transaction id : [protected]

But then i got a payment failed message through your website but in this case my bill amount was deducted on my account. The amount failed details also...

Dear sir/mdm,

I am nirmal kathiriya using mts services since last three years. My details are as below.

Account number
[protected]
Mts number
[protected]

Incidentally due to my very busy schedule i failed paying the bill of august cycle before due date. However i used to pay my monthly bills on time before due date. But this time i failed, thereby i got a call from one of mts...

Hi,

I have already payed all dues after cancelling mts data card, officially i sent mail and even got confirmation from mts. Before paying last bill i received call from mts customer care & they confirmed this was the last bill i have to pay & i did the same. Next month again i received the bill.

August last month & september 1st week i request customer care to cancel they told it can be done only by sent mail...

Hello!

I have speed issues with mts, and contacted their customer service, but they said this is the first you contacting mts regarding speed issues, but i contacted them multiple times in the past, and i told them that i contacted mts for the same speed issue. Looks like they don't have my records updated on their end. I was transferred to one of the officials, her name "aswini", but she refused provide her batch number said...

I have repeatedly requesting to surrender my connection through your contact no: [protected] and your representative is trying to allure me with different schemes. I have categorically told that i am not all interested to continue your service since 16.07.2017 and your are not taking my request to surrender my mts connection no: [protected]. I have been continuing this service since more than four years and without any default. One side your...

I was using mts data card connection, due to very poor customer service and extra amount charges on monthly bill i planned not to use mts. Have been informing many times in mts customer care to disconnect my postpaid data card, but they didnt disconnected and asking me everymonth to pay the bill though i am not using and for not paying charging late payment fees.
Can someone pl help me in this regard.
Thanks,
Prem...

I want to deactivate my data card because there is no network no speed and they put there bill from last two months how many times i complaint in company there is no action so that now am not clear your bill firstly youe wave off my bill and resolve my problem then i can pay for that but for those i can use...
Company said you can use 20gb data but now they can say 10 day 10gb in night
Fraud commitments they only know how...

I was using mts dongle in 2016. When i took the dongle the plan was 550pm and my plan details were as follows.

Your mts data card number : [protected]
Your account number : [protected]
Your tariff plan : revb-550-5gb day_5gb night-unlimited
Monthly rental : rs. 550.00

Despite of being in a prime location in city where your executive tested and showed me that the signal strength is high, i...