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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
Resolved
728
Unresolved
1835
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 7

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D
Duttson International
from Kolkata, West Bengal
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sending bills after full payment done on 29th july, 2017 for the data card no. 8648011370

I am sanjoy dutta - owner of 'duttson international' for which the abovenmentioned data card is registered in mts - kolkata circle. I have made all payments cleared by cheque and netbanking and lastly through paytm wallet as the customer care instructed before due date. But, the mts comapany till sending bills though my connection was closed instantly in end july, 2017. The mts customer care cannot give a specific reason for this. Please...
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I
it lbs
from Bengaluru, Karnataka
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regarding surrender of mts postpaid sim.

Address:Kota, Rajasthan, 324009

Respected sir,

Following mts postpaid sim issued to “lal bahadur shastri shiksha samiti” is here by immediately surrender.

S. No. Sim
1 [protected]
2 [protected]

Kindly accept the mts sim card and close down the operation as earliest.

Thanking you.
Kuldeep. [protected]@gmail.com
Cc - [protected]@lbsacademy.com
Contact no. [protected]kindly accept the mts...
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R
Rita Sharma 123
from Jaipur, Rajasthan
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mts india - sistema shyam teleservices limited harassment

Address:Jaipur, Rajasthan, 303007
Website:www.mtsindia.in/Delhi/contactus.html, www.sistema.com

Dear sir,

I have used mts data card no. [protected] before last 5-6 month, i have been regularly paying and using their services. I traveled to out of rajasthan for 45 days and i have leave my data card mblaze at my home. I called the customer care to stop services and also asked them the payment amount that i can’t use the data card so please stop and close the things. I was also told that i am out of rajasthan so i can’t...
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N
Nimit Bedi
from Delhi, Delhi
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threatening customers and harassment

Address:New Delhi, Delhi

The most horrible mistake one can make is get a mts connection. Mts's employees, it seems, have been trained to use foul language and tone with their retail customers even when they are themselves at fault. They have been trained to scream at customers, harass them and even threaten them on a regular basis.

I unfortunately own a mts internet connection for which i have paid the bill on time and am in possession of the electronic...
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E
ehkrdnoida
from Noida, Uttar Pradesh
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mblaze data card 1

Address:New Delhi, Delhi, 110045

It is very disappointing that in spite of paying my bills on time, still nobody is looking in to my complaint. My mts [protected] is not working since one week, i complaint about it every day, still nothing happened, in spite of solving problem i got the message that my complaint has been resolved. It is cheating.
I will summit back my mts and will recommend everyone not to take it as they are cheaters. They only will come to deliver...
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A
Avishek Majumdar
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recharge not gone through

Address:Bangalore, Karnataka, 560043

Hi,

I have recharged my MTS Mblaze account, the recharge amount of 999 has been deducted from my bank account but the balance is not reflecting in my MTS account.
This has happened to me before and is extremely frustrating. I contacted your chat support and spoke to Ram Babu who could not help me and would not pass me on to his supervisor.
Please find the attached screenshot of the transaction.
Request...
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P
Pratheep777
from Perambalur, Tamil Nadu
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wifi data card

I have made my last bill payment for my wifi data card on and have registered a complaint on customer care through my alternate mobile number since my registered mobile number have been lost. I had registered the complaint that my wifi device have dead so kindly disconnect my connection since when i had made last payment, many times i contacted customer care regarding this issue but no response, buy they generating the bill monthly without...
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S
Suni A
from New Delhi, Delhi
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irresponsible service / billing

Address:Belgaum, Karnataka, 590017

I m a mts postpaid customer. I have been using data card service since last 2 years. Last month in the first week (05/07/17) i had called the customer care and asked them to de-activate the connection. The customer care executive asked me to make the payment (1150 rs) for the month of june + 190rs for the first 5 days of july. After making the payment i called the customer care, they said that the service will be deactivated within 24 hrs....
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S
Satishmdp
from Ranchi, Jharkhand
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forgot data card number

Address:602002

Dear sir
I have mts mblaze - ac3633-8d99
Actually i am not using this device from last one and half year now i want to use this device. But i forgot my mobile number and data card number. Plz tell me the solution for re - activation for this device.
My contact no : [protected]
Mail : [protected]@gmail.com
Plz give me a solution for that... Thanks...
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B
Binay Ghosh
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mts-network problem

Address:712410

Dear sir,
I am using mts mblaze wireless internet. I am facing network problem fro past 15 days i. E from july, 2017. Before july i was getting full network in my residence at tarakeswar, hooghly, west bengal. Now i am facing no network in this area.
So my request to you sir is that please see to the network problem in my residence (Above mentioned address) solve the network problem as soon as possible....
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M
mukultaneja
from Bengaluru, Karnataka
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misbehavior of call center executive

I have been using mblaze data card from last 3 years. Recently i recharged my prepaid account [protected] with 499 on 29th june 2017 and i got around 12 gb of data but in the running month i got network speed issues multiple times and i complained about it as well but no one responded positively. Today (27th july 2017) also i called customer care for this issue and a person named k. K mishra from delhi received my call, i asked to send a technical...
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M
m.suresh.india
from Chennai, Tamil Nadu
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my balance is reducing (worst customer support)

Address:Chennai, Tamil Nadu, 600126
Website:www.mtsindia.in

My mts data card number - [protected]

My balance data is automatically reducing..
I verified in my system, auto update is already disabled..

I have complained the same to customer care 7 times they are not ready to take as complaint.

Most of the time customercare executives are disconnecting my call in between the call.

Mts is the worst customercare i ever seen.
br...
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D
DeveshJ
from Mumbai, Maharashtra
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wrong legal notice sent to me

Address:Ajmer, Rajasthan, 305001

Hi ranvir,

I have received wrong legal notice from your side for [protected] number. As i don't have this number even i didn't bye this number.

For more clearance please send me my signed documents for this numbers. As may be some one used my id illegally.

Kindly check usage details and get ip of that device by which this number is in used. And then ask that person to pay your remaining amount...
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A
Aayuush31265
from Kolkata, West Bengal
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unlimited sms on dues collection

Address:Gurgaon, Haryana, 122001
Website:www.mtsindia.in

I have never been associated with mts india ever, however i am getting sms regarding outstanding dues of rs 1872.10 due on some mts account around 4 times a day. I have raised a complaint on the same on 10th july 2017. But the company says that my number is given as alternative contact number to the said mts number.
Details:
Sms at mobile no [protected]
Regarding mts no 30746544
Mts data card no [protected]
br...
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G
geetansh nice video
from Delhi, Delhi
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mts / sistema shyam teleservices [sstl] wrong notice

Address:Gurgaon, Haryana, 122001

Array
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Address:Gurgaon, Haryana, 122001

Mts complaint number jo nat nahi chala check kar lo
Feb-12119
Feb-13439
Feb 1314716
Rajesh kumar shaw
Floor supervisor
Mar-3148
Mar-4427
Mar-3148
Mar-4427
Mar#10886
Apr 1848
May 12178
Jun-1636

I have cut the connection 14.3.2017 and intimate the mts customer care regarding this and also they give me information connection is cut on...
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K
kaustabh04
from Agra, Uttar Pradesh
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Immediately disconnect the mts postpaid data card no 8648024810

Address:Kolkata, West Bengal, 700026
Website:MTS Mbaze

I have sent repeated mail to discontinue my mts connection from the month of june 2017. I have not got any response from mts, instead they are sending me massages and emails to pay the bills for the number which i have already told them to discontinue. I have cleared all the dues for the months i have used mts connection. Stop sending me irrelevant massages for paying bill immediately or else i will go to consumer court with all the relevant...
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A
Anshoo
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Internet Data loss

Address:Jodhpur, Rajasthan, 342001

Hello, I am Anirudh and my MTS data card no. [protected] on 07/07/17 my Internet data prepaid validity was about end, I recahrged on Morning 10:00 am with Rs.699, But My validity did not get credit in my account I lost 68500 m.b, I did recahrge after message provided by mts that to increase validity and carry forward your balance recharge with Rs.699, I have been cheated, I will raise this issue on consumer court. Please provide me my data...
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P
Prerna Katyal
from Gurgaon, Haryana
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Your customer care people troubled students

Address:Agra, Uttar Pradesh
Website:www.mtsindia.in

I had been a mts mblaze user for two years, my cousin had damaged my device on 16th may. I had paid the bill of april month on 16th may and notified my dealer mr. Atul sharma about the damaged device. He did not put forward my request and bill was generated. Now the bill has been generated of two months. What is my fault in this?
Why should i pay for two months when i have just used 15 days of it? I am a student, how will i pay so...
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R
renjithjoy
from Noida, Uttar Pradesh
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Postpaid internet bill

Address:201308

I am having mts data card number [protected], i was using the connection for almost an year, but at last may month it is not working due to some problem, i have complained many times but they have not taken any action against that, so that i have not paid may month bill, now they are threatening me that they will take legal action, i have told them many times problem is from your side but they are not listening to me, now i am getting continuous...
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