MTS / Sistema Shyam TeleServices [SSTL] — Have not deactivated the mts connection in spite of paying all bills and surrendering the device.

Address:	Bangalore, Karnataka, 5600087
Website:	MTS

I had asked for deactivation of my two MTS connections ( MTS number : [protected] and [protected]) on 18th of November 2011. I had surrendered both the devices and paid the outstanding bills also. I have all the receipts with me and also a letter from MTS executive that all the dues are settled.

I have sent all the receipts to MTS customer service support and sent an email to MTS CEO. But nothing worked. Still my connections are not deactivated.

From past 5 years MTS is continuously sending me notices and messages for non payment of bills. I have even sent the bill payment receipts and email communications between MTS and myself as proof.

This has become a mental harassment for me to answer their calls every time and respond to their emails, notices and messages. Each time I send the receipts, they are telling that they will definitely deactivate the connections. But still they have not done and they have sent me a lok adalat notice to attend it on Feb 12 2016.

Please help me in deactivating these MTS connections.