MTS / Sistema Shyam TeleServices [SSTL] — Letter against legal notice

banerjeemahua

from Bangaon, West Bengal

Address:

700136

Sir/ madam,

Before this letter i wrote a letter to mts that asked to pay rs.950 against my surrendered mts doongle. I asked to explain why shouild i pay the amount, because after the bill rs.450 i request them to close or stop my mts service which they told that within 30hrs it will be stop/close which is recorded but they now tell that after stop the service i have used itfull month how it possible. I can pay rs.450 + rs.50 or rs.100 how could be more than that.
Please look after the matter and please explain how a stop or closed doongle can be used for a month.

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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Comments

Vinay Singh

from Delhi, Delhi

Dear Team,

I have made payment from my account 3 times and only 1 payment has been refunded and other is pending.
The 2 payments done for this MTS number: [protected] and other for dummy account number: [protected] which needs to be refunded to my account. MTS is denying to refund.

Thanks, Vinay.