MTS / Sistema Shyam TeleServices [SSTL] — Mts mblaze cancellation

Moses Pradeep G

Address:

Chennai, Tamil Nadu, 600086

Mts mblaze : [protected]

Mobile : [protected]

I was promised for upto 9mbps speed when this was sold to me and i only getting someting close to 1mbps,. I raised a complaint to customer support and they said if i am getting 1mbps speed it is a good speed and rejected my concern,. But this was getting worst day by day and i was only getting 500 to 700kbps, i again raised complaint and this time they accepted it and even resolved the issue, but i ended up getting only 1mbps nothing more than that, every month i get a call from mts forcing me to top up even though i tell them that i don need it, twice i ended paying 2000 just because they kept forcing me yo top up, mts is not worth so much, i want to cancel the service

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Comments

Jyotiranjansahoo

MTS is charging 3 Rs everyday without any confirmation. This is a serious problem in charging customers without consent. There is no option provided in MTS site to unsubscribe just to increase billing. MTS number: [protected]

EB Sudipta

MTS / Sistema Shyam TeleServices [SSTL] — Balance deduction.

When I recharge my account, they deduct useless balance from my account.But when I contact them, they told me that the service was activated by just receiving a call from them.Can't we receive customer care's call.It is true that I received a call, but I neither answer anything nor showed them any respond.Is there any rule to active a service by just receiving a call?Before it, they deducted about 500-600 rupees, sometimes they gave my balance back, sometimes not.