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MTS / Sistema Shyam TeleServices [SSTL]

MTS / Sistema Shyam TeleServices [SSTL] — Regarding cancellation of MTS data connection(postpaid)

Address:560040
Website:www..mtsindia.in

Hi,

Myself sowmya...am using mts mblaze dongel from past 2yrs...last month my dongel was dead...i paid full bil and then i deactivated the same...I got a cal from mts people for free replacement of dongle but i have not agreed...but they have activated the same with out informing me...i have not got msg also after activation now i got bil and they were asking me to pay bil...mts people are telling we have given replacement...but we have not received any replacement...this s the issue am faceing from last month...

I given complaint also but not yet resolved am getting cal everyday to pay bill...why should i pay there mistake..i got frustrated bez of this...plz resolve this immediately...bez i already visited 5 times mts care and contacted customer care people in phone also...stil not resolved...so i request you to resolve this...immediately...
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Comments

This is very serious issue my data card very slow when i download any subject
my data card no is [protected] please solve the problem in urgent other wise i will complaint in trai .
Reply
Had connectivity issues with my mts post paid WiFi dongle in the middle of November.(2-3rd week). everytime I call customer care, I am put on hold and no body answered or returned my call.
And my account is not deactivated as well, which was my request in the end of November. Also sending bill for November,
Address the issue asap.
[protected]
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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