Mts — Unethical Behavior for services not being provided

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have been using MTS dongle for quite some time. It was ok ok for some time initially. recently i started facing issue regarding speed and connectivity. I contacted customer care after 10-12 days when it became unbearable for me. Now i am told that my area is facing some technical issue, and their so called efficient technical team is working on it, and it will take another 7-10 weeks (what an efficient technical team) to resolve the issue. I am not able to use the services i have paid for. My amount can not be refunded. validity can not be increased. what the hell. i should just wait and watch, and on top of that, i had to pay to act like a dumb and mute. MTS system is efficient where it should not be, and it is a garbage where it should be efficient. for me MTS is "MAHA TURBULENT SERVICES"..