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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — without any resolution Close the complain(postpaid 3G Plus data card)

Address:Ghaziabad, Uttar Pradesh

Company MST sale a network connection with wifi 999 and on box company have been mentioned this will support XP SP2/SP3 (other operating system). When I purchase the connection we had discussion on it with Dealer too. After activation the pospaid connections when i am trying to use it, facing some issue and Complaint to customer care no. DEC/52606. Now they are saying it's not supporting to XP SP2/SP3 you have to upgrade your system. I asked customer care then why they have mentioned on 3G Plus pack also if it's not supported. They are saying you have to upgrade your system; even they have not verified the issue at customer end and closed it without any intimation. Thanks Rajat Tyagi
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Aug 13, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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9 Comments

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Comments

Dear Customer,

With reference to your query dated 31/Dec/14, we are fully sensitized to your concerns. We request you to kindly write us at [protected]@mtsindia.in with your 10 digit MTS number and complete concern so that we can look into it.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India
Reply
I didn't get any update on this ?
Reply
Please find the details as below for the same..

Data card no. [protected]
Account no. [protected]
Plan Day_5GB
Night-unlimited
Monthly plan 550

Ill not going to pay any Bill for this month

Thanks
Rajat Tyagi
Reply
I received a bill of Rs. 478. let me know what I need to do?
i didn't received any call or e-mail form MTS

Thanks
Rajat Tyagi
Reply
I am not getting any response from MTS team till now.
Reply
I also locked a call FEB/4552, but no one is responding too.
Reply
Plz disconnect my services and I am going to use it.

morning 7 am to 11:58 pm you considering day 17 hours


12:00 am to morning 7 am considering night ? 7 hours

is this the right way distribute the package 5GB day /night?
Reply
I am sending lot of email and called to customer care so many times. But I didn't get any positive response.

From: [protected]@gmail.com
Sent: Tuesday, July 14, 2015 01:38 AM
To: [protected]@MTSIndia.in;
Cc:
Subject: Re: MTS Bill Payment receipt [protected]@gmail.com


Hi,

I already drop so many email and called to customer care...
issue still as same..
1. network
2.roaming
3.speed
This month i am not going to pay any bill. if issue is not resolved as soon as posible...ill not pay any bill in future aslo
Thanks,
Rajat Tyagi
[protected]
Reply

Data card worse service ever

Its service, its connectivity, worse internet speed & when you complaint to their customer care no. they makes false promise & give wrong information.
MTS data card service should barred in INDIA.
Reply

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