Mts — Without information plan change

Address:

New Delhi, Delhi

Dear Sir, i inform you that last day when i used my MTS Data card then suddenlly data card working stop then i called in mts call center, the customer care person check mu data card no. [protected] & say Your connsume data is over so speed nill show when i say what is my paln he say 5gb paln but when i say him i purchase 999 plan 40gb & i regullary pay the bill amount then he say him u call last 17 nov & change the plan i say him i agrred i called but i only confirm the plan not chnage the plan, so he give me complaint is DEC-4823 asked your complaint resolved within 14 working hours . but till date & time no problem solved out i request to all u MTS time member please resolve this issue immediately