Mts — Wrong & dishonest commitment - MTS Employees - Udaipur

Address:

Udaipur, Rajasthan

I have been a MTS user for 4 years now and with various numbers that i have taken from MTS, their is no bad credit history on any of these numbers. In the bill (15may-15june 2015) i was charged rs. 100 as late fee. when your collection agent Mr. Choubisa came to collect for the bill, he assured on his own account that the late fee of Rs. 100 would be waived and i dont need to pay that amount. The subsequent month when i recieved my bill again, i was charged the very same rs. 100 which clearly were not waived from my account. This time i had a bill amount of Rs. 722 and your own collection agent suggested that i pay rs. 622 because the first thing that he would do after going back to his office would be to waive it off. i wasnt convinced so your agent even made a call in front of me and assured me that my late fee has been waived and i can use my services without interupption. I was misinformed by an MTS employee. After i paid my bill i still kept recieving messages from MTS saying that i need to pay rs.122 for uninterupted services so i called the collection agent again and he said that their must be some error because 100 rupees has already been waived off. Now its been a month that i havent been able to use my MTS services and i need to pay rs. 698 once again ??????????? when did i use your services to pay you? what happened to the wrong promises made by MTS employees ? now MTS expects me to pay Rs. 698 instead of Rs. 100 the late fees that i had to pay originally to keep my connection on.