Mumbai University — University is not issuing my diploma.

Address:Mumbai City, Maharashtra, 400098
Website:www.mu.ac.in

I completed my diploma in Early Childhood Care and Education in 2015 from SIES college, affiliated to the Mumbai University. I have still not received my diploma. Each time I went to the university, they mentioned that my college hadn't paid the convocation fees. I submitted proof saying that they have. I attached a letter and to which they approved. They asked me to come after a week. A week later when I went back, they said that they won't issue the diploma as they weren't aware of the cbgs format or something. They're the most lethargic people you can ever find on this planet. They are so lazy to even strike a conversation with the students. They unnecessarily take breaks for one and a half years and the students have to wait outside for them. They're extremely rude and don't even have a code of conduct. I request you to take this piece of information seriously and help me get my certificate on time. I've wasted my time with this university and hoping I get my certificate soon.
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    Registrar, University of Mumbai, M.G. Road, Fort, Mumbai, Maharashtra, India - 400032
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