Municipal Corporation Of Delhi (Mcd) — Street light complaint, Pkt-3, Sec-2, Rohini, north west Delhi.

Address:

New Delhi, Delhi

Hi Sir, I am a resident of Pkt-3, Sec-2 Rohini. I had lodge a complaint on no. 90 (Customer care no. North Delhi) regarding the street light problem in our area. I have called many times on the same number for follow ups, they gave me the number of Mr. Kapil (electrician) [protected]. I called him up few times, he said he will get it checked but today when i called him up, he refused and said pole light does not come under our profile, NDPL looks after that. But I had already checked with NDPL earlier, they clearly said that it comes under MCD. I again called the customer care and asked for some senior no. they gave me the Sr. Executive Engineer no. (Mr. Bisht[protected]. When i called on this no. some junior employee picked up the phone. I explained him my problem and he promised me to give a revert on the same after half an hour or so. But the story remained the same no one responded. I called on the same no. again many times but no one picked up the phone. I also lodge an online complaint on MCD website. My complaint no. is GRV/RHZ/2014/039392 .But all in vain. No response... :-( Now please tell me where should i go? Whom should i contact to? If both the departments will not take the responsibility then who will do this. Please guide me on this and resolve this issue ASAP. Regards Rajat Goel