My Refund — Money not credited 11 days were over

Address:Visakhapatnam, Andhra Pradesh, 530001
Website:Bookmyshow

I had done a transaction on April 7 th for 9 th April Sardar gabarsinghh movie.
I had got confirmation Nd 230 RS was debited from my account. BT no booking ID on the msg so after I called to customer care they said the transaction was cancelled.so they said it may take 7-10 business days. Thank said kkk.
BT till now 11 days over no refund done to my account.
No one is responding to my email since 5 days..
Nd they r not saying abt the status also.
My ticket ID is:1781549.
Nd I want I refund as soon as possible..
Or else I'm going to give a complaint on consumptions rights department
My name :Divakar
Contact no;[protected]
Email ID :[protected]@gmail.com
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    Visakhapatnam
    Andhra Pradesh
    India
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