Mydala — Deactivate mydala service and refund my rs 49

Address:Darjeeling, West Bengal, 734012
Website:mydala.com and vodafone

Sir,
This is to inform you that i have never requested for mydala service which is provided from vodafone. I have noticed that my balance of rs 49 from vodafone no [protected] has been deducted on 12.07.2016 for mydala service. I don't know about the service and i don't require it. I have informed the matter to vodafone by mail. The vodafone don't give me any reply. Kindly arrange some way to deactivate the mydala service and refund my rs 49 as early as possible. Thanking you.
Was this information helpful?
No (2)
Yes (2)
Mydala customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Dr. Makhal,

Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

Our customer support team tried calling you multiple times. Since, there was no response, we have escalated your request to the respective team.

for further support, we are always available from Monday to Saturday between 9.30 am and 08.00 pm @[protected] or you can mail us @ [protected]@mydala.com.

Regards
Mydala Team
Hello!
Thank you for choosing to access mydala powered deal,
You have been charged Rs. 47
Your balance is Rs. 465.43

Please stop this
Sir,
This is to inform you that i have never requested for mydala service which is provided from vodafone. I have noticed that my balance of rs 49 from vodafone no. has been deducted on 04.09.2021 for mydala service. I don't know about the service and i don't require it. I have informed the matter to vodafone by mail. The vodafone don't give me any reply. Kindly arrange some way to deactivate the mydala service and refund my rs 49 as early as possible. Thanking you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mydala
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    136
    Pending
    0
    Resolved
    27
    Mydala Phone
    +91 11 4344 4444
    Mydala Address
    Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
    View all Mydala contact information