Myntra — exchange shoes

Address:

New Delhi, Delhi

This was a pathetic experience i had with this company. I have ordered a black converse order no 8982990 rs1300/- on Thursday. I recived those on friday which was very good. When i unpacked it i saw it was size 6 where i have ordered for size 5. Then I placed the request for exchange it. It was the first time I have ordered from myntra. Which was pathetic. Now the delivery boy came on the next day monday to deliver the shoes. First he was blaming me that i have used those shoes. How can wear them it was of not my size. Also he got the same size again no 6. I called Customer Service they said I have to email them with the shoes images. Which I did. Again today someone came from myntra in the afternoon when i was sleeping. Coz i do a night shift i sleep in day time. Its ok. I thought my shoes have come. Again the guy was saying he cant take those as it is used. For god sake I DID NOT USE IT. It does not fit at all. It is bigger. I did not get any reply from customer service too. Adding to this intially when i recieved the pack the shoes were not packed also there was no tags, box was open. It looks like it was already open. I am so fed up with their process. I bought those shoes for my sister. I dont have time for myntra everyday. Something needs to be done. It is just pathetic.