[Resolved]  Myntra.com — faulty footwear and no refund till date

Address:Mumbai City, Maharashtra

I have been following up for my footwear issue since 6th july..Since 3 months i have been very patient but i feel its high time that action needs to be taken against the company I had placed the order for footwear and the agent never delivered the footwear and to my surprises when i was following up for the status they intimated that order is cancelled as no one was available which was wrong statement Executive says that due to high delivery they had outsourced the delivery to other agency and inconvenience is regretted.agains executive placed the order and footwear was delivered. With in 2 days footwear wore out and i was intimated to send snap shots .I followed the instruction and received an response in aug/ sept that footwear will be picked up but till date it has not been picked up.I have complaint at the corporate office as well I only get auto response's.I feel we should strongly stop auto response's and have quality check for product sold by them as not only services but quality of product is also pathetic. I hope i will get quick response on my issue.Also would require compensation for pain taken Shipment no 17494552
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Aug 14, 2020
Complaint marked as Resolved 
Myntra.com customer support has been notified about the posted complaint.
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no one has still picked up the product

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