Myntra.com — Mismatched shoes

Address:	110049
Website:	Myntra

I received this product at my place on 7:35 pm 7th November and opened the productand found out that product is Adidas 9 size.

I called the Myntra team at that very moment and placed a mismatch content request.

I want my refund back. I live in government colony of south DELHI where everyone is educated enough to understand what reality is and not the one who will replace the content.

Akshay Duggal
[protected]

Sent from Yahoo Mail on Android

On Fri, 11 Nov, 2016 at 6:37 p.m., Myntra
wrote:
Myntra
Subject
Return issue
Response By E-mail (Mohammed Shoaib) (11/11/2016 06.37 PM)
Hello Akshay,
This e-mail is with regards to the order number[protected].
As per our telephonic conversation, request you to please share the multiple images(Including MRP stickers and item barcode) of the product with us.
We will check and get back to you with an update.
Any inconvenience caused is regretted.
Regards,
Mohammed | Myntra
“Everything You Need To Look Good”
Response By E-mail (Deepak Singh) (11/11/2016 06.15 PM)
Hello Akshay,
This e-mail is regards to your order ID[protected] Nike Men Black Zoom WinFlo 2 Sports Shoes )
As per the update from the concerned team, we would like to inform you that return / exchange request has been declined post validation as we have shipped the right product post proper quality check
Hence, I am sorry to inform you that we would be unable to accept the return.
Your support and co-operation is highly appreciated.
Regards,
Deepak | Myntra
“Everything You Need To Look Good”


Response By E-mail (Parveen) (09/11/2016 02.50 PM)
Dear Akshay,

Please accept my sincere apologies for the inconvenience caused to you.

As per the update from the concerned team, the correct product was shipped to you in a proper and intact condition after a successful quality check and the same was also been delivered from our end.

Hence, I am sorry to inform you that your return request has been declined.

Appreciate your co-operation in this regard.

Regards,
Nuzath Parveen | Myntra
“Everything You Need To Look Good”
Question Reference #[protected]
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