Myntra.com — Products not delivered and automatically sent back to warehouse

Address:

Dehradun, Uttarakhand

Ordering from Myntra has become a nightmare for me. I had placed two orders with Order Id : 78857686 and Order Id 78864381 respectively which where supposed to be delivered on 17th April. On 17th I received a message from Myntra that the order has been delayed and will take 3 to 4 business days. Now on the 26th when I checked the status, the Myntra representative says that the products have been sent back to the warehouse. 1.Without contacting me why has the order been sent back to the warehouse? 2. Also I think Myntra's tie up is with Delhivery courier service. Delhivery hasn't contacted me and I request you to contact there head office as to why my products have not been delivered and returned back to the warehouse. Delhivery service is pathetic. 3. Also I had placed a reverse pickup with Return Id 4608143 and Order Id 7733590 which was supposed to happen by 19th April. Even this product has not been picked up till date by Delhivery courier service. I have filed the return request twice. I am very frustrated with your service at the moment. There is surely an issue with your courier service. Your representatives don't have any proper reason for the above mentioned issues and they simply hold up the phone after a while.