[Resolved]  Myntra.com — Real harassment from myntra

Address:New Delhi, Delhi

This is regarding Order number: 15086235

I ordered Jack and jones orange color shirt, 42/L. The size was too small for me.
So, I put an exchange request the same day for XL size.

I got an email today(28/4/2014) morning that the exchange product will be delivered today. I called the delivery boy Mr.Anil. He said he forgot to deliver the product. WHAT THE HELL???

So, I called myntra customer care center regarding same. They asked the delivery boy to exchange the product today itself. Delivery boy came and checked the product. TO MY SURPRISE, HE SAID THE PRODUCT ID IS NOT MATCHING AND I CANT EXCHANGE THE PRODUCT. N SAID FIRST YOU HAVE TO GET SOME APPROVAL. WHAT THE HELL KIND OF SERVICE YOU ARE PROVIDING.

So, I called myntra customer care center again. Mr.Vijay answered and said 'I have sent an email regarding the same'. Wait for 7 days. OMG. No. 1 online shop in India.

Earlier also I asked myntra.com to change its ignorant, illiterate so called officials. Poorest service, once again.

Still today (01/05/14) the product has not been delivered. Called myntra office 2 times...still no solution... illiterate delivery boy started laughing when contacted.
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Aug 14, 2020
Complaint marked as Resolved 
Myntra.com customer support has been notified about the posted complaint.
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