Myntra.com — Shoes not delivered money not returned

Address:

Ambala, Haryana

Order No. 70963556 Placed on Monday, January 05, 2015 / Rs. 7, 746 / 1 items Shipment #1 (1 items)Delivered onThursday, January 15, 2015 Nike Women White Lunarglide 6 Running Shoes Size: 5 / Qty: 1 Code: 354902 This order was placed and when the order was received the parcel was empty. On looking very closely on the inside part of the parcel there was a thin cut, practically invisible, which had been sealed by tape. I told all this information with myntra customer support and they just kept on saying that we will look into the matter and inform you after 3-4 days. I used to call after every 3-4 days but thy kept on saying the same. I even mailed them but no reply. Their was no correspondence whatsoever from their side. After long waits and calls when I threatened them to complaint, they told me that they had viewed the video footage of their packaging area and the shoes were packed, so they cant help me. When I requested to talk to a senior they would hang up. Finally one day a senior called me up and I told him that the parcel was empty, he was very rude with me and told me that I am just wasting my and their time by calling and I will get no solution. I had spend so much money and what I got was an empty package. I was down with some personal problems so i am complaining a little late. I would request you to teach the myntra guys a lesson and get me my money back