Naaptol — Bluffing by Co

Address:

New Delhi, Delhi

Do Not Trust Naaptol At All! The organization is full of blatant liars, cheats and fraudsters. On 21st November I ordered a room heater from them on 21st Nov. Somebody rang immediately to verify and the order was confirmed. "order will be dispatched in 2-3 days" they SMSed me. This was a lie. On 26th Nov (5 days later - not 2-3) they sent an SMS with an AWB No saying that the item was in transit to me. This was a lie. It did not arrive even by 30 November so rang their helpline and the girl tells me that my item is "ready for dispatch". When asked what the AWB no they had sent me on 26th was, she had no reply but insisted that the item was ready and to picked up by the courier. On 4th December I get one more lie emailed to me. It claimed that the heater was lying with the supplier and would reach 2-3 days after it was picked up. No mention of when it would be picked up. Another lie. Actually, nobody in Naaptol has any idea what is going on. They are all accomplished liars and bluffers. I expect the next message to me will claim the item is being manufactured specially and exclusively for me!