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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 52

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A
Arjun sing
from Mumbai, Maharashtra
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Swipe tablet

Address:New Delhi, Delhi

I have brought a tablet of SWIPE from naaptol which is not working a little, after we got the delivery, the next day it started getting swithched off after 2 to3 hours nd now it is totally off. When i was ordering it the dealer said that it can be exchanged if there is any problem in it but now when the problem happens the customer cares are saying that it can't be exchanged.
Now i want my money back or exchange the tab and give me...
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P
Praveen Koppal
from Bengaluru, Karnataka
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Bed sheets

Address:Thane, Maharashtra, 400607
Website:www.naaptol.com

Caution: Don't believe in these people.
I have ordered Bedsheets in Naaptol on May 23rd, still i haven't received it and it's been a month. If i call their customer care everytime they tell some lies which i am not convinced. I was so irritated today morning when i called their customer care. The lady named "rinky" (maybe she might have lied her name) picked the call and talked so foolishly. I have never had a bad customer experience...
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S
shivaraj134
from Hyderabad, Telangana
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I want to return my order

Address:Hyderabad, Andhra Pradesh, 500062
Website:www.naptol.in

Respected madam/sir .I am T.Nagaiah i have ordered swipe konnect 4 neo by watching the advertisement in television.and succefully i have received my order but now i am not satisfied with it .it is running very slowly please take your mobile back and give my money .you people are giving fake advertise ments to attract people .finally we are (customers )becoming fools by purchasing naptol items ..so i want to return my order.so please take...
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R
ranjeet fcspl
from Delhi, Delhi
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Datawind laptop

Address:New Delhi, Delhi, 110019

Have received faulty laptop on 14/05/2016 vide awb [protected] agsinst invoice 847467/dl/0214345 of 13/05/2016. The same was deposited for repair with datawind innovatins pvt ltd vide ticket no. 0518dl133598 on 18/05/2016.

After expiry of almost a month nothing received from the company despite of various phone calls.

Please look into the matter on urgent basis failing which shall be constrained to opt for legal...
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U
urvashi punj
from Bengaluru, Karnataka
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Swipe slash calling tablet with scratches on the screen

Address:New Delhi, Delhi, 110059
Website:WWW.NAAPTOL.COM

I have received swipe slash calling tablet with scratches on the screen on 30th may, 2016. I lodged complaint on the very same day for which i was told that they have given complaint to back and log team and in 4-5 days they will arrange reverse pickup from my doorstep. After which i have been calling them everyday and the customer care is giving me the sam reply. The order no. Of the product is 23266684 and the complaint no. 15633010, awb...
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Address:Jaipur, Rajasthan

On 25th may i order set of 3 indigo jeans from naptol on 25th afternoons i got my product then i see the ceap quality of product and call to customer care of naptol and said i want my cash back nd take ur product they replied that call to aramex correar company then on 27th may aramex employee collect that product from me nd give me a slip nd told me that give this bar code no. To naptol customer care . i just what they said on 1 june i call...
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P
Pratik Kakkad
from Mumbai, Maharashtra
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Damaged product

Address:Mumbai City, Maharashtra, 400074
Website:www.naaptol.com

This has been my worst experience shopping online. The product ordered by me was taken by my servant. I returned home on Thursday and saw that the product was totally damaged and was of no use. I decided to complain on Friday morning which I did and the agent too said the company would arrange a pick up service and would exchange the product l or refund the product price. But the other day I revieved a call from an Agent named as POOJA TAMAR...
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A
ashok k. srivastva
from Lucknow, Uttar Pradesh
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Datawind tablet

Address:273013

On 30th, May'2016 company has delivered a Datawind Tablet against order no. 33244761 due to faulty set company has taken back the on[protected] and on 7th, Jun'2016 company has delivered another old and repaired datawund wi fi tablet which is also not satisfactory set. crack front and rear. Rear camera is not workiing. Many apps is also dead. Its copy & paste system is not proper....
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I received a call a few days ago from a person who had all my personal information including my personal number, naaptol order numbers and order details and even my house address. they had the original naaptol ringtone and their message came from a IM-NAPTOL address. believing it to be original they said i had won a tata safari and took rs. 20500 in total. i did call the customer care but to no use as i couldnt hear what they said. now the...
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S
Shibaji101
from Bengaluru, Karnataka
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Mini sewing machine

Address:560035

I bought a mini sewing machine from naptol in November 2015 for Rs.1999 . It stopped working after just after 6 months of light use(may once in 2 months) and on contacting naptol they said the warranty was over .


On requesting them for a local repair shop(I was ready to pay myself) they refused and kept of saying "maafi chata hoon" .


Never buy anything from this fraud banya company . Better to...
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S
skigirl
from Mumbai, Maharashtra
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Kitchen set

Address:Mumbai City, Maharashtra, 400024
Website:www.naaptol.com

I ordered the product after seeing a TV commercial. The products arrived the day I ordered. Two of the lids were not fitting properly. And one steel dabba had a small crack. I called them and they asked me to mail the damaged products to their address at Delhi. What a pain! Naaptol should be more responsible. Send products after testing them properly.

This is the second time I'mhaving a bad experience from Naaptol. Will never...
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A
ashok k. srivastva
from Lucknow, Uttar Pradesh
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Datawind tablet

Address:273013

On 28th, May'2016 I was placed an order on line to supply a Datawind make non calling smart tablet and according order company has delivered that Tablet on 30th, May'2016 after getting that No any resonance as that work. No on/off totaly dead. I was contacted to company but they has not taken any response they advise to contact to service center when I was contacted to service center they also avoid to repair the same Tablet and advised it,...
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D
Dharmendra Oza
from Vadodara, Gujarat
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Cancellation of order

Address:Vadodara, Gujarat

My self Dharmendra Oza My order ID 23235166 of swipe mobile which was booked on yesterday dated 28.5.2016 at 20:00.Now I want to cancelled this order.Pl cancelled this order and give me confirmation on mobile as well as on E mail ID .l have not done any payment through credit card or debit card.Give conformation on mobile.As I am going to register this cancellation in within 24 hours so pl do need ful...Dharmendra Oza...
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A
ashishsriv1
from Mumbai, Maharashtra
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Datawind tablet - 3G calling tab cannot call

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.naaptol.com

I also had similar issue with Datawind calling tablet. I specifically ordered Datawind 3G calling tablet from naaptol.com. After receiving I immediately checked if I am able to call frlom this tablet of not but it was unable to find the network despite of good Airtel signal in my area.

I called back to naaptol they asked me to connect with datawind but I insisted to return the product. After heated discussion he got ready to...
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R
Rohit2486
from Indore, Madhya Pradesh
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Duplicate product and charging amount under warranty

Address:Mumbai City, Maharashtra, 400 607
Website:www.naaptol.com

Hi,

I ordered "datawind calling tablet" of price rs 3999 on fab 2016. Received duplicate product at your end. Kindly refer the attachment for the images of product, and bill, complaint details which have been registered. I took my product at the service center and registered complaints as that it is not getting charged but there is no action been taken till now, and they asked for rs. 3599/- to repair it. When i asked them...
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A
Ajit bothra
from Mumbai, Maharashtra
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Datawind tablet

Website:naaptol.com

I had ordered datawind tablet from naaptol. First of all i m a student and i dont need that non calling tablet. I had ordered calling tablet. I m sure101% i know that i had ordered calling tablet. But i got the delivery of non calling tablet. I have no use of non calling tablet. The piece is also defective. As soon as we keep for charging after 5 mins it starts heating. And there are lines on the phone from inside. If they are ready to exchange...
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S
surovita banerjee
from Chennai, Tamil Nadu
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Product is not as described in naaptol and bad customer service

Address:Dhanbad, Jharkhand, 826001
Website:Naaptol

Hi,

I am writing this mail to seek your attention to the order:22901961 which was ordered by one of senior citizen whose age is 75. It was a roti maker and in order to ease her work, she order it through phone and now as it is not working properly as it is being described in the advertisement, she called the customer service immediately the next day after receiving the product.

They said they will be taking...
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N
Nehal Ahmad 97
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Car maintenance kit

Good going naaptol team..In cheating, doing fraud and making people fool.

But you should remember that your days will be over soon.

My father ordered a car maintenance kit.."hop n go". They showed such a tailored ad.
Now when the original product was received it was such q bull...
Vaccum cleaner cannot clean anything.
Air compressor cannot inflate the tyres..
Basically....
+1 photos
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K
krishna_eee1
from Melur, Tamil Nadu
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Scottish club day & night vision glasses

Address:New Delhi, Delhi, 625706
Website:www.naaptol.com

My name is krishnamoorthy s, on 16 apr 2016 i have purchased a scottish club day & night vision glasses from the naaptol online shopping with order no : 21958223 with the price of rs799/-, they have delivered me a damaged product as well as they refusing to provide me the invoice for the purchase.

Regarding this i have immediately (On the same day the delivery was made to me - 27 apr 2016) called the naaptol customer service...
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V
v sharda
from Hyderabad, Telangana
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Defective mobile piece

Address:Hyderabad, Andhra Pradesh, 500054
Website:www.naaptolbazar.com

I have ordered an tab on naptool bazar with order number 22946551.the company has delivered me an defective piece.and took 5000 rs .the company has also not provided me with ant invoice, which i checked immediately. even i have asked the company to mail me my invoice but they failed to do the same.
i have complained on [protected] talked to mr shiva who is very arrogent and misleading.
he is not intrested to solve my problem.br...
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