Naaptol Online Shopping Complaints & Reviews

I had buy a product “Combo Of 6 Car Care Accessories_AF10915 AF10915” using Naaptol and my order ID Number is 18028201 on 11th November 2015 and made payment using mobikwik, but I did not received my product and also after 20 days they are informed that they cannot deliver product at my location and upto today they did not get my money refund. I have made a complain about 7 times but there didn’t make solution....

Dear Sir, I had ordered this item one month before and when i recieved the order there was no liver to fit the handle of the product. I had registered a complaint regarding the same on 5 .12.2015 and they told that they will deliver the Liver within 4 days. when i called today there are not responding... Please try for a solution for my complaint...

I had purchased a tablet from naaptol.Ireceived a pocket from Ecom express.I opened it.There is only tablet..Leather case was not sent.I informed.After a 10 days they sent the leather case. When i insurted the sim card in the tablet the sims are not working.There was no signals and no net work.When i touch the power button automatically the volume button started working.The same subject was explained through the c.c no.But there was no response.so...

I had purchased a tablet from naaptol.Ireceived a pocket fro ecom express.Iopened it.There is only tablet only.Leather case was not sent.I informed.After a 10 days they sent the leather case. When i insurted the sim card in the tablet the sims are not working.There was no signals.The same subject was explained through the c.c no.But there was no response.so In this regard my request is that, refund the amount paid by me I will send your...

Its mrs. roy from kolkata. i have bought a mini silai machine from Naaptol.com in November.but from the day one the machine is not working properly. i am not getting support from your customer care services properly. the threads are getting jumbled when i am trying to stitch anything. so please look into the matter and kindly give me suggestions that what should i do. i am sending the invoice image attached with this mail....

My name is sudarshan sabat. My mobile no. is [protected]. I purchase a Mini silai Machine On 14 nov 2015. I got a reject piece and i complain to customer care same day and i told i dont want this piece i want my money back. they spoke to me very roudly and told me we are not giving any money back to any customer. I called so many time and my wife called so many times then they told me to contact aremax to collect the product first time...

Dear Sir/madam Naaptol people are making me fool ..they are cheater and fraud...i am being harrassed by them. Just look at the image which i am sending you. Kindly look at this..their order receipt also attached in it... in which clearly written that i have ordered for AV1064 and they supplied AV 1062 again. In Previous order i demanded AV1054 but they supplied AV 1062 RED...which i returned and after waiting for so long...they apologized...

I returned a product of naaptol and now naaptol isn't refunding my money even though they got all my bank details. I've been calling them everyday since a month for that and all they say is back end team will get back to me. But then no one calls. I want my refund. Ovais +91 [protected]...

I purchased jaipuri rasai from Naaptol under order No.18282214. but there was huge variation in the quality of the product received and the product shown on TV. I called customer support for return of the product which they refused. Do not buy any product from Naaptol as all protucts are substandard....

Complaint number in the company: 12385788 Product bought: Pest Offense Product was defective and refund was asked for. It refused by the company. They agreed to replace it but we do not want the replacement. We asked for a refund or a credit note. The company are now ignoring phone calls and delaying the process....

Order No. 18134953 One of the Worst E- Commerce Website !! Ordered for Car Combo Package; and found that not even single product is of quality. Vaccum Cleaner which came in the combo had its plastic edges broken. My main Concern for the order was Air Pressure Pump, but when i went on long drive ; and felt low air pressure; I Found that the pump was not working. Because of this fraud company, even after buying the gadget, i...

I had bought a product from naaptol called 'car combo' for Rs.3398 ( including courier charges for receiving the product ), but the quality and usability of product was so low that i had to send them back . for sending them back the product i had to pay more 600 Rs courier charges, complain no:12148398 order no:17623530. so now i am asking them to refund back my cash paid ie. of total 3398+600=3998 Rs but they are not agreeing, instead they...

Order no:[protected]. Awb no:- [protected] My contact no:- [protected] [protected] Aramex pick-up request number:-j296a65. Aramex reverse pick up date is :-04/11/2015. Please refund my money as soon as possible....

Sir, plz check i am not happy your product plz replace your product order no. ...17806442, compliant no . ... 12424454 a am ask your costumer care employ prashant and rajesh but he say not refund this product so plz check my problem and needfully answer. Anil Patel [protected] Jabalpur (M.P.)...

I have ordered for 43 Pcs stainless Steel Storage & serving Set.I got the product on 13 Nov 2015 with the Invoice No847216/DL0178811/[protected] and TIN/VAT Regn No: [protected] CST NO:[protected] CIN NO:U74140DL2009PTC187947 and the order Reference No: 17991941. I have requested for a return and the complaint No is 12362302. But after that no further steps were taken by the company....

Client no: [protected] Order number: 17887462 Date of order: 6th Nov 2015 the present product was replaced for previously order product i.e gents shoes. It was returned because the quality was bad. The present product is 'five piece set of nonstick cookware set' Item no. 10104. Iw is packed in a simple cardboard box with no packing and on opening we found that all the handles of the utensils were broken and the utensils also dents. On...

Purchased VOX DV20 mobile phone on 25th oct by phone booking, received the mobile within 3 days of booking opened found product was old, after inserting sim card phone worked for one day, from second day phone touch screen was not functioning, called online naaptol cutomer care several times no response just they are time passing I spent for more Rs.100 for mobile bill for calling naaptol apart from product cost of Rs.3400(including delivery).Total...

We have ordered the said product to naptol - and received on Item No. ID 7145,
At the time of order they promise to give Gift Voucher with the product, But it was not provided at the time of delivery.
At the time of order they did not tell any freight charge. But they charged extra 398/- charged for the deliver the item from Jorhat to Nazira....

2 prepaid orders to naaptol.com order id 17200442 & 17215120 date : 03 & 04 oct. 2015 product still not delivered on date 02.11.2015 (even after 1 month). i tried many time to contact customer care but they didn't response in positive way. they answered like foolish. some of them are written below : 1- we don't get your payment so why this happened. My ans : i make payment by prepaid method & i have mail & sms & bank details also...

Sir
I have bought a Mini Silai Machine with Thread Set from your site which i found not working properly so complain it on +[protected] they changed the machine and the machine which i get in return it is also not working my complain no is 11532590 and order no is 15979615 . Now when i ask them to refund my money back they are not returning it back to me, it has been over one month and i am not getting any solution and proper...