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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping reviews & complaints page 65

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R
Ramit Monga
from Surat, Gujarat
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just a cheat

Address:Surat, Gujarat

i purchased a set of 5 bed sheets and was informed that the sheets were made of pure cotton but when i received the sheets, they were made of synthetic material from which we have allergy. When we requested to return the product, the behaviour received from the naaptol representative was totally unacceptable. it has been over a month since my return request but no one has come to take the product. i had once registered a complaint to you...
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sps panwar
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither refund nor the correct order supplies

Address:Haridwar, Uttarakhand

Order no. 11377083 for the supply of New Car Compressor etc. was placed on phone on o[protected]. Wrong items were supplied. Therefore complaint sent on[protected]. You accepted the mistake and suggested to sent back the items. Complaint no. 7672343 was registered on[protected]. On your advice items sent back through Blue Dart on[protected]. Your SMS recieved me on[protected] with the following message :- "Dear s.p.s. rerf. your order no....
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bhulka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

11797934 (Branded Advanced LED Cinema Projector with HDMI Port)

Shipment Number: [protected] Pickup Date 12/01/2014 Shipper Reference 11797934 Current Status: Still now Not received. Shipment History Kolkatta Branch, India 12/3/2014 6:09:00 PM Attempted Delivery - Access Restricted / Customer Intructions Required Kolkatta Branch, India 12/3/2014 5:57:00 PM Out for Delivery Kolkatta Branch, India 12/3/2014 2:59:00 PM Received at Operations Facility Kolkata Airport Office, India 12/3/2014...
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Bharti Joshi
from Lucknow, Uttar Pradesh
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i am not satisfied with the stuff of this product

Address:Pauri Garhwal, Uttarakhand

Hello Myself Arushi Joshi want to inform you that on 23rd of nov. i have orderded this product and on 28th of nov. i received this product but i didnt received this product as i was expecting & as u have shown in your site. its was just a fake product so i returned this from the Frist Flight courier on same date i mean 28th of nov. And till u didnt reimburse my money which i have incured on it, from now i am not gonna look for your...
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winner1980
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have not received my product

Address:Hyderabad, Andhra Pradesh

My Order No. 11601317 .. Order Placed on 16th Nov 2014.. We got the product with wrong size, so we contacted customer care on 17th November for the replacement and they have taken the request and gave a number as K240411 and told us to return it to the courier boy who comes to collect the product in person. We have returned the product on 25th November but still now we have not received the product. We have contacted the customer care again...
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Address:Surat, Gujarat

i ordered a set of 5 bed sheets with naaptol (order no.[protected], complaint no. 8016159) worth Rs.3400 and was informed that the bed sheets were made out of cotton but when i received the product the very next day, it was made out of pure polyester and when i requested the product to be returned, the attitude of the naaptol team was just the opposite i received before i ordered the product. they are not at all being helpful and this kind...
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V
vimalkumar2503
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reverse pick up not done (Order No : 11655565)

Address:Chennai, Tamil Nadu

I purchase the product on 13-10-14 . I ordered tshirt but the delivery product size is not comfortable. so i request to reverse pickup and i order other product that is pack of 3 RPB tshirt and it is also you sent the wrong product that is low quality shirt that is develivered on24-11-14 after that i raise the request to reverse pickup the product on 25-11-14. But still no response in your side . I am waiting more than two month to purchase...
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D
daneshv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged product not able to return and get refund

Address:Chennai, Tamil Nadu

I got a damaged long distance VOX led torch through naaptal Order No. 11814195, from day one i am calling coustomer service they are giving some invalid pickup service (blue dart no). when i checked at bluedart customer service they say bluedart has stopped taking return pick up service one moth ago. But they still giving some number when ever i call them. top of that they dont speak in common language (english) only speak in hindi which...
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skc2311
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defected Item Delivered and Improper response from costumer care

Address:Bangalore, Karnataka

Dear Sir, I am Chandrashekar SK, ordered (Order No.[protected] "Ultimate Sofa cum Bed" for the first time in your Naaptol shopping from home. Item got delivered on 29.11.2014 after paying Rs.3400.00 to the "Aramex" courier. With all excitement I have opened the item and as per instructions in the manual pumped air to the sofa. Within few minutes air started discharging at the backrest of the sofa. I was so depressed of the Item as...
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N
neera76
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Napptol order 11439429 : refund the amount of 2998/-

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Mam, I have purchased the luxury queen bedsheet from napptol.com around november 1st week. But the quality was not good so i returned the product. But it is very disappointing an disheartening that i have not got my refund amount till now. Everytime i talk to ur customer exectuive, they are not at all cooperative and seems they are not qualified enough t o understnd your problem . One executive Mr Avinash Thakur, his...
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naveen dabhi
from Rampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor quality and brakage item delivered

Address:Barmer, Rajasthan

Order no 11388031. Of jewellary set are very poor and low standard quality also they are damafed very dissapointed from service so I am returning the good I want my money back pls refund my my money our money is so precious that u cannot take by cheating the custmer its totally cheating u show on tv very nice prsentation but indeed its different in reallty pls back my money [protected]...
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S
sunny7t7
from Indore, Madhya Pradesh
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Naaptol refusing to return money

Address:Indore, Madhya Pradesh

Dear sir/ madam, i have booked a gold coin from naaptol on 23rd september under order no. 10754946 which never delivered to me, i have no idea its couriour company fault or naaptol... they agree to refund my money in naaptol money { i.e which i only spend on their site } but i refused that at that time bcz i dont want my money like that. now they are giving me some silly excuses and making it my fault { i suspected that the person handeling...
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A
Arockia Vimal Raj
from Jodhpur, Rajasthan
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Irresponsible Act By the company

Address:New Delhi, Delhi

ntact Us Careers Show more.. menu akosha logo search #1133899 My Naaptol Complaint Filed on: 10/10/2014 | Loss amount: Rs. 1699.0 I ordered one Air Sofa cum Bed for Rs 4397 on Naaptol website and it was delivered to me in delayed manner and more over the product was a defective one. Thn I again complained about the defect, the response was taken up after one month and the item was taken back. After taking back the item, they took another...
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A
anurag kumar singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fooling Customer on Order Shipment

Address:Bangalore, Karnataka

Hi, This is to inform that www.naaptol.com is cheating people like anything. I have placed an order for "Westinghouse Electric Steam Sterilizer" on 9th November 2014. The order number for the same is 11497187. They kept on increasing the date for delivery and it has not been received yet. Whenever I post a complain on their website, they close it immediately without even giving the solution. Now they say that the product has been shipped...
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Maneet140178
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged & Very Poor Quality Product delivered with No Proper Support.Order ID : 11830920

Address:Mumbai City, Maharashtra

Please note I have received the order no Order ID : 11830920.Today 3rd Dec 2014 (Attached photo of condition & Invoice) VERY DISSAPPOINTED to say the watch is Damaged and in very bad condition as if it has been used & dumped in the Junkyard for 6 months prior delivery. Have called the customer support on [protected] & request to arrange a pick up and replacement or refund of the amount as this product is not worth the Money. Kindly...
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D
devanjan
from Noida, Uttar Pradesh
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Item ordered online not delivered

Address:Golaghat, Assam

I ordered a Gadget Hero EZCAP Walkman Audio Cassette Tape Player to MP3 Converter at Naaptol.online. Order ID: order No. 11444355. Order date: 06/11/2014. Item not received till now. I complained at their site several times but they close the complain with comment "successfully resolved". They are even not able to provide me the courier details....
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dr n tigga
from Kolkata, West Bengal
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order no.11539940

Address:Samastipur, Bihar

I had ordered for two units.The packet was delivered today and I paid Rs.6796/- to receive it. But i found that only one unit, that is, only 8 bedsheets were delivered.I immediately rang up and informed on your helpline number. Please deliver the second unit of 8 bedsheets urgently. Regards Dr N.Tigga...
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C
c2bansal
from Mumbai, Maharashtra
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order not delivered and cash not refunded in my account

Address:Dholpur, Rajasthan

I placed an order with Naaptol(Order Number:[protected] on 27th October 2014 for this product Dezine Wrist Watch for Women - White It was not delivered on my adderess. So i requested them a refund my cash. i have all ready three times complaint registered but not good response. this is my last warning 4 u....
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M
mukgupta
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed

Address:Jaipur, Rajasthan

I placed an order with Naaptol(Order Number:[protected] on 12th October 2014 for this product http://www.naaptol.com/dress-material/silkbazar-embrodried-anarkali-georgette-semi-stiched-dress-mater... It was delivered on 20th October and found to be of low quality. So i requested them a refund for my product to which they agreed( Complaint Id: 7393503 ) . I was asked to keep the product ready for return pickup and...
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M
mupuj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of delivered item due to poor quality

Address:Ahmedabad, Gujarat

1. An order for 08 bedsheets with 16 pillow cover was placed vide order No. 11489952 and accordingly the said item delivered. The quality of received item is very poor and colour also not the same as shown and promissed on TV. Complain on this regard for return the items and refund the total money amounting Rs. 3398/- (including delivery charges) has already submitted vide complain No. 7806972. Status of complain has also been asked through...
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