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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping reviews & complaints page 70

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S
sandipk86
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheater, fraud, looter and unethical online store

Address:Bangalore, Karnataka

Order ID : 9571525 Pogo 16 Jar Revolving Multipurpose Rack - White & Orange I bought a Pogo 16 kithcen set for table. The price they charged is Rs. 999+ 299( shipping). Srange when I asked them why so much shipping charge? Their answer was that they want to send goods safely LOL. I beleived on Naaptol and bought the product. To my surprise the same product was available on SNAPDEAL, flipkart and ebay at a very very low...
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sandipk86
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheater, looter, fraud and unethical online store is the definition of Naaptol

Address:Bangalore, Karnataka

Product Name - Pogo 16 Jar Revolving Multipurpose Rack - White & Orange
R.s- 1248.00

Order ID : 9571525

I bought a Pogo 16 kithcen set for table. The price they charged is Rs. 999+ 299( shipping).

Srange when I asked them why so much shipping charge? Their answer was that they want to send goods safely LOL.

I beleived on Naaptol and bought the product. To...
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G
gandla sreenivasulu
from Naidupeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong n defective product

Address:Anantapur, Andhra Pradesh

I G.Sreenivasulu, Anantapur, AP, Ordered Set of 3 Ishin American Crepe Printed Saree Combo28 vide Ordered Order No. 9401278 and took delivery on by paying 1098-00. After delivery I found that, Out of three different sarees of red, blue and yellow.. Two red sarees ond blue sarees were packed and sent to me instead of one yellow saree.I called the Naaptol customer executive and complained. He advised me to send back through courier. The...
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R
Ramah Prasath
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Terrible quality of the material

Address:Erode, Tamil Nadu

I have received the order by yesterday. But the quality of the material is not good. U have displayed it with kurta but i got only dupata n salwar that too its not patiyala.

You have dispaly the product in good quality but the product got delie`vered is not the same.

So Kindly cancel my order n pay money back ASAP.

Reagards,
Ramah Prasath...
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T
Tina Arland
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Fraud

Address:Chennai, Tamil Nadu

I haveordered a product more than 4 months they have still not give my product andevery time I call they say we will call back in 24 hrs but I don’t get a call. Ihave taken 1010/- from me and cheating me on the refund. This site should beclosed down because there are many who are cheated by NAAPTON...
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A
Alok Patro1989
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding faulty product and deceiving customer

Address:Khordha, Odisha

I had bought one roti maker from naaptol.com .When I tried the product I got electric shock from the body of the roti maker. Therefore with precaution like using a dry clothe and wearing sandal i tried to make rotis withe help of the appliance but to my disappointing it was not at all helpful as it is not making the kind of rotis they are show in their advertisemnt . They are totally deceiving their customers .When i tried to review the product...
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S
Sreejith Radhakrishnan
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Order delay

Address:Ernakulam, Kerala

Dear Sir, Sub:Delay in the ordered item. I ordered a mobile phone last week, but till now I didn't get the product. Your promise was it would get on Monday(26.5.14). Till now(30.5.14), I didn't get the product.So cancel the product. I had sent a complaint to your CEO, his reply was the product was already shipped. I went to Aramex(courier Office) today, I gave the order number & Courier no also. But they told me no such product...
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S
Sasikala Chennai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Utsav Jewellery set - received in damaged condition

Address:Chennai, Tamil Nadu

Product received on May-19 and same day we made two calls to register the complaint again made a call by May-21. Still now no response and today again 28th May we called and said my complaint has not registered. I need to get the replacement set immediately ....
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G
Ganapathi Soudha
from Warangal, Telangana
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default sofa cum bed

Address:Chittoor, Andhra Pradesh

I order an AIR SOFA CUM BED through mobile. I got delivery on 24 apl 2014 .As soon as i got the product i did all the test to verify its durability obviously i filled it with air. And when it got confirmed i got a defective piece, i immediately called the customer care and lodged complaint regarding missing parts of air filling caps....
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A
angane.vishal
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality,damage and one item missing in parcel

My order number is 9230397 we just recd delivery where as we order electric lunch box+mega slim flask+3 container+travel mug+6in 1 slicer, from which slicer is missing in parcel 1 container is totally damage Travel mug is damage So we need to return all this please give us our money and take your product back...
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A
Anupriya Srivastava
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of my cash of return product

Address:Faridabad, Haryana

Firstly, I have to purchase a saree from Naaptol of Rs.1081/- through order no. 8790899 on dated:03/04/2014 but the quality of saree is very rough so, I have to return that saree on dated:05/04/2014 and Naaptol has been provide my cash back in the form of gift voucher code on dated: 24/04/2014 after given much mails/phone calls from my end.

Secondly, From that gift voucher code I have to purchase a Sun flame pressure cooker...
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S
srisekar
from Guntakal, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received-Sia Pendant set

Address:Chennai, Tamil Nadu

I ordered (order number 8924611) one pendant set on April 17, 2014 which got delivered on April 23, 2014. I have not received the product which is have ordered. I raised complaint with naaptol with complaint number : 6072089. I have returned the product through Aramex vide # [protected] with shipper account # 50614601. I have not got the product yet which is have ordered. Product code: 12250346. PSET SIA58. Incase if the product...
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P
Parveencare
from Bathinda, Punjab
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Defective product received against order reference no. 8989132

Address:Rohtak, Haryana

Sir/Madam, I ordered a FLY F45Q Phone online under reference said above. I received this mobile phone on yesterday. But this phone is not working properly. It's back speakers/ringtone speakers are not working. Kindly provide me the replacement of the product with new mobile phone and collect the defective product from me. Regards...
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A
Ashwini Bhat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivering defect sewing machine

Address:Bangalore, Karnataka

I ordered Mini Silai sewing machine for Rs 1999/- plus delivery charges 399/- through Naaptol online shopping. From the day of delivery it is not working properly. The thread from the bobbin is not picked by the needle. how many times I contacted Naaptol everytime they will suggest somethings to do but that also wont work. I raised concern in Naaptol also and till now they have not resolved. I wasted total of 2398/- Rs. They are not ready...
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I placed order #8698032 on 24th March to redeem my payback points but order could not complete due to network issue while paying for the remaining amount by credit card. My payback points were already redeemed. Its been 17 days and those points are still not back in my account. They had earlier replied saying, points will be back in 3-4 days, later said it might take 10 days. Neither payback nor Naaptol are replying or calling back to follow...
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B
bony1989
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about order cancellation

Address:Kolkata, West Bengal

i was just visiting naaptol website and some one call me from naaptol[protected] and forced me to make an order on phone to get delivery...on that time i was just shocked in that process and give order but after viewing some website i saw that naaptol taking 3 times greater money from me on that product..so i want to cancel it totally.....
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G
gayathribalaji
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wespro mini laptop not working

Address:Chennai, Tamil Nadu

NAAPTOL ORDER NO 7897117
Deliver date :23.12.2013
Invocie No: 846070/H/0041973/2013-14
Consignment note / courier receipt No:[protected].
Amount :6999
Product :Wespro camera Mini Laptop with wi-fi connectivity + free optical mouse.
Problem : Not working mini laptop. I call then send courier mumbai address :
Wespro digital pvt ltd,
6, Ground floor,
Hind service Industrial estate,...
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K
Kosanu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mini Silai Machine is not working

Address:Hyderabad, Andhra Pradesh

I brought Mini Silai Machine a month back through Naaptol which I feel is absolute waste of my money. I called the Naaptol helpline and requested for replacement of the piece with a new unit but it was repaired instead. Even after that it is not working. Since one month, I'm trying with different means of sources available in the Internet(Demos).I also requested for demonstration or instructions to the Customer Care Representative, but there...
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A
amit.kumar00177
from Mumbai, Maharashtra
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Neither refunding my money nor redeeming their Cash Voucher

Address:Mumbai City, Maharashtra

HI, I am really frustrated with how Naaptol is dealing with me. First they did not gave me my cash back even after returning the defective product delivered to me. Instead forced me to take a Cash Voucher even after committing for cash refund and then when I try to redeem the Cash Voucher, it is not allowing me to do so. Even after raising several complaints my issue is not resolved. Please help to get my money refunded or get the...
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F
ferrariace
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery, Non-communication and non-existent customer service - twice

Address:Mumbai City, Maharashtra

I fell for their ruse twice - which is to probably give attractive discounts and get orders in (probably to show as sales in their accounts book for some quarter ending accounting purpose) & then cancel the order 10 days later without any communication. I have today cancelled the second order out of sheer frustration after waiting for one week after a lot of vague and evasive updates from their side. Please read the trail mail below (Start...
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