[Resolved]  Naaptol Online Shopping — Complaint against Naaptol order id : 10459691

Address:

Ghaziabad, Uttar Pradesh

I have ordered set of seven Kota Doria Sarees from Naaptol (Order Id[protected]. The product quality was very bad and I have asked the Naaptol guys to return back that product and refund my amount but they asked me to call to Aramex Domestic AWB (courier company) to return their product. After lots of follow up and calls, Aramex finally took my order back after around 21 days to pick that order and then I have called to Naaptol customer care to refund back my amount via Cash or Cheque and a senior person from Naaptol was agreed to refund the amount via cheque. Today (after almost a month) I have called to Naaptol customer care and their executive told me that my order id shows that they have refunded my amount. After a lots of discussion he sent me a voucher code on my mobile number but still I don't want to buy any product from naaptol and I need my amount back in either cash or cheque.