[Resolved]  Naaptol Online Shopping — damaged product not able to return and get refund

Address:

Chennai, Tamil Nadu

I got a damaged long distance VOX led torch through naaptal Order No. 11814195, from day one i am calling coustomer service they are giving some invalid pickup service (blue dart no). when i checked at bluedart customer service they say bluedart has stopped taking return pick up service one moth ago. But they still giving some number when ever i call them. top of that they dont speak in common language (english) only speak in hindi which i dont understand they dont understand english. looks like cheating. never buy products with naaptol planning to raise a case against naaptol.