Naaptol Online Shopping — Delivered not working product.

Natraj Karuppasamy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I ordered a Brilliant Snack Maker (popcorn maker) on 31/8/2015 in www.naaptol.com. The order number is 16552484. I got the product delivered on 2/09/2015 at 5:30pm through Aramex courier with shipment number: [protected]. When i open the product and try to start, it runs only few minutes and there after it was not working. I raise a complaint on naaptol.com customer care, they told they will callback to my contact number [protected] and gave me a complaint number: 11363129. But till now i didn't get all call from them.

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Naaptol Online Shopping customer support has been notified about the posted complaint.

Sep 03, 2015

Updated by Natraj Karuppasamy They called me and accepted for Replacement. Waiting for their courier person.

Sep 08, 2015

Updated by Natraj Karuppasamy Naaptol.com sent courier person to pickup the not working snack maker on friday (4/9/15). Still i am waiting for the replacement.

Sep 09, 2015

Updated by Natraj Karuppasamy Naaptol team agreed for refund through cash voucher to reorder. But when i try to use the voucher, its telling (The voucher applied by you is not valid).. I am very much upset of this Naaptol Online Shopping.