Naaptol Online Shopping — demanding more amount instead of actual amount at the time of delivery

Address:

Balasore, Odisha

Sir, . I have purchage fun ludo table online on 12-11-13 vide order no. 7587470(snapshot attached). First flight courier demanded Rs. 442 instead of Rs.123/- . That whyitem not received and return. I call to cc and again place my order and again first flight courier demanding Rs.500/- instead of Rs. 123/- (i already told previous story to cc and also he assure me but again more amount demanded). Thats why again item not received and return. At last I call to cc and told him to Return my deducted payback points on[protected], complain no. 5431793 given to me. He assure me that problem shortout in max. 14 days. But still my problem exist. What can I do? Pl. suggest me. I am very mentally torchered. From 12-11-13 to[protected], I have call to CC about more than 12 times. Is this fare and lawful. Neither fun ludo table received nor payback point return still now. --