[Resolved]  Naaptol Online Shopping — Didn't receive the complete order

Address:

Bangalore, Karnataka

I have ordered for Mega Audio Car speakers - model#: MAS669. The order was for 4 speakers, but received just 2. Complaint was registered with them on the same day. Everyday they call me asking for details and every person contacting me provides different info. I was told by at least 3 to 4 people saying that they will refund the money. Today someone called saying they will not provide any refund and he refused to provide his details with department info. Also he disconnected the call when I asked him to give his name and asked for his manager. There is no transparency with customer and have to wait when they will call. They don't have a office in Bangalore to walk in and talk to them and they are not providing any proof. This is big time online cheating company. This issue is going on from past 2-3 weeks and need solution at the earliest, else I shall take action against them.