Naaptol Online Shopping — faulty product

Address:

Dhanbad, Jharkhand

i ordered a hdmi projector 2 month back. i got the product through courier who took money and did not let me check the product. when i checked the product it was faulty. i complaint in naaptol, they said call blue dart courier, they will take the product from your house free of cast and we will replace it with new one. i called them 10 times, they made excuses and did not come. i complaint to naaptol, even they also wasted my time and i did not get relief. its going to be a 2 month and no action is taken. if this time my problem is not fixed i will file case in consumer court for cheating the customer. my order no is 9056267 list of my complain no is[protected]