[Resolved] Naaptol Online Shopping — NAAPTOL Reward points scheme | |||
Hi, I have been a member of NAAPTOL since 2012 and had done some shopping in Dec'12 & Feb'13 totall amounting to close to 16K. As per their schemes on every purchase you make you earn Reward Points & gets into "In Progress" bucket for the admin team of NAAPTOL to verify and transfer the points to "Your Earned Points". I had my last purchase done on 14Feb2013 and had accumilated around 652 points under "In Progress" bucket post which i have never seen the points move to "Your Earned Points" till i made repeted complains till date. Few days back they moved 500 points to "Your Earned Points" after constant followups and escalation. I have wasted a lot of time with their customer care executive, supervisors, managers & backend team. My telephone bill is more than the cost of the points now :) but just want to let people know that NAAPTOL is a cheat website with pathetic customer care. I would love to put in names of the supervisors, managers & backend team members namere here but they are just doing their jobs with a pathetic useless company. I have lost hopes to getting the points and will stop all followups & will definetly blog over social media so that no other person gets involved with such cheats. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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