[Resolved]  Naaptol Online Shopping — not picking up parcel by aramex courier

Address:Bangalore, Karnataka

Sir, I ordered 9 sarees for Rs.2999 against COD by Phone [protected] and as they were not complying to the promise made by you, i lodged a complaint No.5771367. Then I received a message on 22.02.2014 to contact Aramex courier thro Tel N0.[protected]. Then I contacted the same on 22.02.2014 around 3 p.m. Then they assured me to pick up the parcel on the same day between 3 to 6 p m and pickup detail no. was B22091D. But that didnot happen on that day. Next day was sunday and their service was not available. Monday morning at 10 A M when I contacted them, their server was down and I was told to contact after one hour. This was repeated throuhout the day till 6 pm. Then I contacted your no and I was told to conact again on Tuesday i.e today. Today morning also Aramex No was not available and again I contacted your No i.e [protected]. Then I was assured that they have checked with Aramex and they will pick up the parcel within 24 to 48 hours. Till now, they have not turned to pickup the parcel. Hence I am submitting that please let me know that whether you will take back the parcel or not.Simply waiting for theperson to pickup the parcel is difficult for me as I am working lady. Dont give false assurance which mayl spoil your reputation and we will loose our confidence in you for further shopping. Geetha V A
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir/mam


i purchased electronic roti maker and its defective and i had already complaint to your customer support .
they provided me a complaint number 6802976. and my order id number is 9007341.
now no one is replying from your customer care and services . receive your package from my address MY CONTACT NO [protected].
SEND SOMEONE TO MY ADDRESS FOR PICKUP
Noptàal is a No.1 Fraud company, aremex courier and city cable are joined with them to cheat customers, as soon as switch on TV sets service provided by city cable we find noptàal with their exaggerated advertisements wich enchant customers to place an order, only after receiving emty box or with some substandard items they will release that they have been created, My sincere request don't by any item from noptàal also inform as much people you can it's a real service you can offer to neighborhood.

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    +91 92 2353 7000
    +91 14 1402 4376
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    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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